Senior Corporate Counsel, Commercial Team

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Senior Corporate Counsel – Commercial Transactions to join our diverse, customer-focused Commercial Legal team! As Senior Corporate Counsel, you will report to the VP & Deputy General Counsel, Commercial Legal, and will partner with PagerDuty’s go-to-market teams as a trusted advisor on commercial transactions. Key Responsibilities Draft, review, and negotiate commercial agreements end-to-end with customers and partners for PagerDuty’s SaaS offerings, including products utilizing machine learning and generative AI features Assist in the development of contract templates, standard methodology processes, playbooks, and automation across the entire contract's life cycle, as needed, including leveraging Legal AI tools to optimize deal velocity and contracting workflows Partner with the go-to-market sales, services, and channel partner teams as a trusted advisor on all customer and deal-related matters Communicate complex matters clearly and solve problems practically Liaise with cross-functional business units (like finance, sales operations, security, product, support, and privacy) when needed to align on requested contractual terms and conditions that impact our business Basic Qualifications Juris Doctor degree from accredited law school; admitted to and in good standing with California or other State Bar Association At least 9 years of broad-based technology transactional experience across multiple business lines and jurisdictions, and understanding of key domestic and international regulatory requirements in the SaaS and AI space Extensive experience drafting, reviewing, negotiating, and advising on different types of commercial transactions, including SaaS sales, reseller, strategic partnerships, consulting partnerships, licensing agreements, and statements of work Experience collaborating with other cross-functional teams supporting Sales, communicating and explaining business risks, and drafting language to reflect business stakeholder approvals and feedback Highly responsive with a service-oriented attitude. Expertise in balancing risk, and other legal requirements to safeguard PagerDuty’s interests/values, while ensuring revenue efforts are fully supported Collaborative teammate with the ability to work independently, drive results, and maintain a professional and calm demeanor Preferred Qualifications Experience supporting a global sales organization, supporting international transactions, and negotiating across time zones Experience in public sector contracting, providing legal expertise in working with U.S. Federal and SLED end-user customers and system integrators a plus Experience doing business with regulated industries and understanding of modern data privacy/data security frameworks as they intersect with AI deployment (e.g., EU AI Act, NIST AI Risk Management Framework) Previous working experience with sales operations, finance, and operations on deal velocity projects such as contract lifecycle management (CLM) implementation, evaluation of generative AI contract review tools, new templates, and sales training **This role will be required to be in office 2 days a week in our San Francisco office** The base salary range for this position is 164,000 - 276,100 USD.  This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts ! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are resp