Senior Claim Director, Specialty Complex Claims

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations. AXIS Capital, Senior Claim Director, Specialty Complex Claims About AXIS This is your opportunity to join AXIS Capital – a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism. Life at AXIS Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement Social impact initiatives: We believe in making a difference and support various social and undefined     Contact  Talent Acquisition Partner   ***Please note this is a hybrid role – 3 days a week in the office – open for the Alpharetta, GA, Red Bank, NJ, Short Hills, NJ, Princeton, NJ and New York City locations***     Job Description AXIS is seeking a Senior Claim Director, Specialty Complex Claims to join our North America Claims team and will report the Head of Specialty Complex Claims.  As a direct report to the Head of Specialty Complex Claims, the candidate will be part of a sophisticated team of claims professionals handling and managing a wide variety of claims with coverage issues as well as coverage litigation involving Casualty (Primary & Excess), Commercial Property, Financial Lines, EPL, Cyber, various Professional Lines Specialties and Design Professionals and Environmental claims), Program Claims (all lines of business), Canada Claims (all lines of business) and A&H Claims. This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes AXIS claims every day. The successful candidate will: Direct handle claims involving complex coverage issues as defined by the Head of North America Claims, including the investigation, analysis and evaluation of coverage liability and damages, within best practices Direct handle coverage disputes, including litigation and arbitration matters initiated by AXIS issuing companies and when AXIS issuing companies are parties to such litigation Formulate claims and litigation strategies, assigning, directing, and managing outside counsel in coverage litigation or arbitrationundefinedManage coverage counsel and litigation costs as well as collaborate and work with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of the coverage counsel panel Manage discovery issues and responses, including opportunities to ensure consistency as well as identifying relevant and responsive information and ensure proper and adequate preparation of company witnesses for deposition and trial testimony Provide guidance to the North America Claims teams regarding coverage issues, coverage disputes and claim handling issues, time limited demands, emerging issues, including strategic direction as well as recommend and approve outside coverage counsel assignmentsundefinedReview Coverage positions for matters pending in states required as per the Specialty Complex Claims Referral Guidelines Collaborate across disciplines and business units, including: the general counsel team overseeing errors and omissions issues arising from claims handlingundefinedManage selection of and requests to hire coverage counsel related to any claims pending in North America Identify liability and coverage trends and issues with both individual and portfolio impact and formulate the processes and strategies for handling such claims as well as the related coverage issues ensuring accurate and consistent claims management across impacted underwriting segments and lines of business. Support response to underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments Actively coach and mentor the North America claim teams on coverage issues and guidance   Build and maintain key relationships with internal stakeholders ( e.g ., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders ( e.g ., brokers, insureds, attorneys, auditors, reinsurers, and vendors)   Extensive communication with senior executives, brokers, reinsurers, actuaries, insureds, and auditors (both external and internal) Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together     KEY SKILLS & ABILITIES:   7-10+ years of claims management experience handling