Senior Casualty Claims Associate

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com . JOB DESCRIPTION SUMMARY The Senior Casualty Claims Consultant provides claim strategy, consulting, and advocacy services to external and internal stakeholders. The Consultant will be responsible for maintaining relationships with internal & external stakeholders while providing high level, strategic claim consulting. They also help support growth, innovation, and ensure execution of the claim consulting services. JOB DESCRIPTION · Master Insurance Program Insurance Experience with a specialty in Real Estate · Advocate for prompt, optimal recovery on claims including payments · Manage workflow from initial intake to resolution of claim matters · Gather, organize, summarize, index and maintain documents from various sources. · Participate and drive mediations with all stakeholders · Ensure quality and consistency in executing high level claim services · Appropriate utilization of all systems as required · Work with other business segments for coordination of claims as necessary. · Work with others as necessary to continually improve quality and innovation · Elevate complex cases or special requests as necessary · Evaluate data to assess claim programs and identity solutions to improve quality and performance · Promote collaboration and teamwork to produce comprehensive solutions · Ability to prepare comprehensive coverage analysis · Participate in strategic large client team meetings as required · Maintain direct relationships with key client including (Risk, Legal, Ownership, and Property Management) · Be a visible sign of professionalism and direction for the practice · Review of release agreements for third party claims · Respond to due diligence request for disclosure of claims/litigated matters · Contribute to claim reporting analytics · Origami data entry and utilization · Cross line claims assistance with other lines i.e. General Liability, Environmental, Professional Lines, & Construction. Qualifications/Requirements: · 4-year college degree required; a Business-related field is highly preferred. Additional level(s) of education are a plus. · Minimum of 7 years’ experience as a Casualty Claims adjuster/advocate with some prior experience working at an insurance carrier or third-party administrator preferred within the Real Estate Speciality. · Knowledge of Claim Handling & Claim processes and procedures · Knowledge of laws, legal codes, procedures and processes involving insurance · Analyze data and provide concise conclusions; communicate orally and in writing, and display versatility in working with different personalities · Effectively communicate with senior management; evaluate information against a set of standards to verify correctness, handle complaints, arbitrate disputes, and negotiate alternative solutions · Computer skills relevant to Microsoft Office, Outlook, and web-based applications · Interpersonal relationship skills with internal and external executives · Project management skills · Understand company products, services, global network, and industry practices · Understand the process and value of basic data analytics and benchmarking · Travel may be required #LI-BB1 Additional Compensation : Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is