Senior Applications Manager

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH - NC FAST Job Classification Title Applications Systems Manager II (NS) Position Number 65014982 Grade DT12 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Application Systems Manager II will offer IT leadership to professional and technical staff across multiple teams, overseeing the planning, development, maintenance, and modification of software applications used by all 100 North Carolina counties. This role would be required to provide leadership for a large program such as Child welfare or manage multiple program engineering teams. This position also involves interactions with business partners, IT directors, other IT managers, and representatives from state agencies and the federal government. Working with teams, the role oversees all activities of the Software Development Life Cycle (SDLC), from requirements documentation through to solution delivery, including planning, design, development, and testing. Additionally, in coordination with the Service Management and Project Management Sections, this position handles the development, negotiation, mediation, conflict resolution, and performance management of vendor contracts. Responsibilities include: • Will be directly responsible to supervise people; manage conflicts, be advocate of working together mindset, develop and implement procedures strategically and tactically; manage details meticulously; manage time; get results; and think practically. • Provides technical leadership in application design, development, and support for a diverse set of Web-based and/or low code applications. • Provides guidance and expertise in estimating projects/Efforts, analyzing requirements in addition to applying software development life-cycle methods. • Collaborate with business owners from the multiple divisions (DHB, DSS, and DAAS) and product owners to deliver solutions to business needs with effective outcomes. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $105,341.00 - $184,345.00 Recruitment Range: $105,341.00 - $149,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Proven practical experience in managing software applications teams, which include product management and strategy development of large-scale IT applications.  4 or more years in a supervisory management role; developing and implementing software applications; coordinate and oversee all technical evaluations, technical effort timelines and estimates. Experience with managing AWS Cloud based web applications Hand-on experience in web application development using programming languages like Java, Python or C# etc.  Prior experience in managing low code platform (Like Salesforce, PowerApps) based applications. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds The Position Is Time-Limited This Position Is Required To Report Onsite In Raleigh, NC For Its Duties About the Office of the Secretary The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact. About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services. Compensation and Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for  State Benefits . Supplemental Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.