Senior AI/ML Engineer
Fidelity · Kentucky
📍 Covington, KYvia workdayFirst listed here 2026-11-06
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Job Description:
Cognitive Computing Platform AI/ML Engineering
You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.
The Team
As part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelity’s Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they.
The Expertise You Have
Demonstrated Hands On Experience with the following is required, as well as leading teams implementing: Software development and delivery cycle
Architecting large scale systems
Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP
NodeJS or Python
REST APIs
Experience with the following areas: Building and evaluating Natural Language Processing Related Machine Learning Models
MLOps in automating Machine Learning Model services refreshing cycle
Integrating Machine Learning Model services with existing runtime conversation handling system
Education / Certifications Advanced education on computer science / data science related field or equivalent experience
Relevant experience working in financial service industry focused on IT solutions
Cloud (AWS, GCP, Azure etc….)
The Skills You Bring
Your ability to lead teams from conception to production
Your ability and desire to learn new technologies
Your ability to synthesize business need into scalable technology solutions
Your ability to work across organizations and preserve good outcomes
Your desire and aptitude for learning new technology and approaches
Your ability to operate in a polyglot development environment
Your excellent verbal and written communication skills
The Value You Deliver
Setting architecture direction of omni-channel experiences using novel technologies
Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units
Working across an empowered and autonomous organization to get the best outcomes
Promoting a developer culture of quality / sustainability through automation
Coaching team members to achieve organizational goals
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com Fidelity Investments is an equal opportunity employer.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category: Information Technology Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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