Security Operations Analyst

About Us   At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work:   Ownership : We take pride in our responsibilities, driving results and taking accountability for the success of our projects.   Empowerment : We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.   Innovation : We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.   Transparent Communication : Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.   About the Role   The Security Operations Analyst serves as the first line of defense for Office Ally's security program, monitoring and triaging alerts across a broad set of security platforms spanning SIEM, endpoint detection and response, identity, email security, and data protection. This is a hands-on role with real ownership: you'll close incidents, investigate anomalies, and help build the runbooks and detection logic that make the next response faster.   This role works closely with the security engineering team, cloud infrastructure, and IT operations to investigate threats, coordinate response actions, and maintain the audit trail required by our applicable regulatory and compliance obligations.   What You’ll Do   Incident Triage & Response   Monitor and triage security incidents across our environment - assessing severity, investigating context, and closing or escalating with clear, complete documentation   Investigate Endpoint alerts: review device timelines, process trees, and file events; initiate live response sessions when needed   Analyze Internal alerts - risky OAuth applications, unusual download activity, shadow IT, and policy violations   Manage Security investigations - correlate log data, track User Behavior Analytics alerts, and coordinate vulnerability findings through triage and remediation   Track and document all incidents in tickets, maintaining complete investigative records that serve as audit evidence and support post-incident review   Email & Collaboration Security   Triage - phishing, malicious attachments, BEC attempts, and user-reported messages   Review email threat investigation findings and coordinate remediation actions including message recall, sender block, and user notification   Monitor chat and file share activity for anomalous sharing behavior, external collaboration risks, and DLP policy hits   Threat Detection & Hunting   Run advanced hunting queries (KQL) to investigate indicators of compromise and identify threats not surfaced by automated rules   Perform log analysis across sign-in logs, MDE device events, email transport logs, and cloud activity logs   Use Identity logs to investigate on-premises login anomalies - lateral movement indicators, Kerberos abuse, and unusual authentication patterns   Identify patterns of false positives and contribute to tuning requests and suppression logic for high-volume alert sources   Identity & Access Monitoring   Review sign-in logs and Conditional Access policy results to identify compromised accounts, token abuse, MFA gaps, and authentication anomalies   Support identity-related incidents including AD lockout investigation, account compromise response, and offboarding verification   Verify Intune device compliance state during investigations - flag unmanaged or non-compliant devices involved in security events   Identify accounts with stale sessions, unrevoked tokens, or privilege inconsistencies and escalate for remediation   Data Protection & Compliance   Respond to DLP incidents across mail and file share, coordinating with data owners on sensitive data policy violations   Support compliance program activities including control evidence collection, audit log review, and documentation of security control operation   Flag potential data exposure events and escalate to security engineering with complete investigative context   Documentation & Process Improvement   Write and maintain SOC runbooks and incident response procedures, keeping documentation current as the environment evolves   Contribute to playbook improvements and false-positive suppression logic based on real triage experience   Maintain accurate ticket incident records that support compliance audit trails and post-incident review   What You’ll Need   Bachelor's degree in Computer Science , Information Technology, Cybersecurity, or a related field, or equivalent experience or relevant industry certifications   2+ years in a SOC, IT security, or incident response role   Working knowledge of Microsoft Sentinel and the Micros