SAP S4 HANA CS-SD Consultant
NTT AMERICA · Indiana
📍 Bangalore, IN-KAvia phenomPosted 2026-09-20
Apply on company site ↗
Career Moonshot pulls this listing straight from the employer's hiring system — no recruiter middleman, no reposts. Applying takes you directly to NTT AMERICA.
Job Title
SAP S/4HANA Transformation – CS / SD Consultant
Job Summary
We are seeking an experienced SAP S/4HANA CS / SD Consultant to support end-to-end SAP S/4HANA transformation and implementation projects . The consultant will work under the guidance of a Module Lead or Solution Architect and contribute to configuration, testing, data migration support, and post–go-live stabilization of Customer Service (CS) and Sales & Distribution (SD) processes.
This role focuses on hands-on functional delivery across Service-to-Cash and Order-to-Cash (O2C) processes, aligned with SAP S/4HANA best practices.
Key Responsibilities
SAP CS & SD Configuration
Configure and support SAP S/4HANA SD processes including:
Sales Order Management
Pricing and Condition Techniques
Delivery, Shipping, and Billing
Credit Management (basic exposure)
Configure and support SAP CS processes including:
Service Notifications and Service Orders
Service Contracts and Warranties
Resource-related billing
Support CS–SD integration for service and billing processes.
S/4HANA Transformation Support
Support ECC to S/4HANA conversions or greenfield implementations.
Apply S/4HANA SD and CS simplifications , Fiori apps, and embedded analytics.
Assist in Fit-to-Standard (F2S) workshops and requirement clarification.
Integration & Collaboration
Work closely with MM, WM/EWM, TM, PM, and FI/CO teams to ensure end-to-end integration.
Support Business Partner (BP) and customer master data configuration and validation.
Coordinate with technical teams (ABAP, CPI, middleware) on RICEFW objects and interfaces.
Testing & Data Migration
Prepare and execute unit testing and SIT test cases for CS and SD scenarios.
Support UAT , defect resolution, and business user clarification.
Assist with data migration validation for customers, service contracts, and open documents.
Go-Live & Hypercare
Support cutover activities for open sales orders, service orders, contracts, and billing.
Provide hypercare support , troubleshooting CS / SD issues post go-live.
Document issues, resolutions, and process changes.
Documentation & Methodology
Prepare and maintain:
Functional specifications
Configuration documents
Test scripts and user guides
Follow SAP Activate methodology and project documentation standards.
Required Skills & Experience
SAP CS & SD Expertise
5–8 years of SAP functional experience in:
SAP SD (Order-to-Cash)
SAP CS (Service Management)
At least one full-cycle SAP S/4HANA implementation or conversion project
Strong understanding of sales and customer service processes
S/4HANA & Service Knowledge
Hands-on experience with:
S/4HANA SD configuration
CS integration with SD and FI
Business Partner (BP) concept
Exposure to S/4HANA Service Management or FSM is a plus.
Knowledge on LeanIX, Signavio for process flow preparation and discussion with business team, is an added advantage
Preferred Qualifications
SAP S/4HANA or SAP SD / CS certification
Experience with SAP Activate methodology
Industry exposure to Manufacturing, Utilities, Automotive, or Industrial Equipment
Exposure to PM or EWM is an advantage
Soft Skills
Strong analytical and troubleshooting skills
Good communication and documentation abilities
Ability to work effectively in onshore–offshore and multi-country delivery models
Willingness to learn and adapt to S/4HANA innovations
Location & Work Model
Location: As per project needs
Work Model: Hybrid / Onsite / Offshore (project dependent)
More Indiana jobs
Indiana jobs · Browse all locations