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Agency Safety Division 70000075 Dept of Public Safety Job Classification Title Applications Systems Analyst II (NS) Position Number 65044036 Grade DT09 About Us The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina. Description of Work About NCEM: The mission of North Carolina Emergency Management is to enhance North Carolina’s resiliency through active collaboration, communication, and coordination of protection, prevention, mitigation, response and recovery measures. About the Section: The Administration Section’s focus is to provide effective and efficient support functions for the Division. These functions include Accounts Payable, Budget, Human Resources, Grants Management, Information Technology, Application Development, Salesforce, and more. About the Position: The primary purpose of this position is to assist the SalesforceTeam with programming, design, system administration, platform development and related duties. This work is done using objects, workflows, Apex, validation rules and similar technologies on a Salesforce cloud platform. If selected, the candidate will be required to improve efficiencies of Division operations with the use of Information Technology and Salesforce. The candidate will be required to complete routine procedures including sprints, scrums, time reporting and others according to set schedules. They will also be required to investigate division operations, workflows, staffing, and business processes. Knowledge Skills and Abilities/Management Preferences Salary Range: $81,504 - $122,256 **This posting will close on 9/28/2026 at 11:59pm** This position will be 100% in-person for at least the first 90 days. This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Work experience may include internships, volunteerism, and full and part-time work. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. Click here for more information and application resources . Resumes may be attached as a supplement to the application but are not a substitute for a complete application. Management Preferences: Working experience with all configuration aspects of the Salesforce platform. Knowledgeable organizing, developing, and implementing custom workflows within Salesforce. Experienced in developing and maintaining professional and effective relationships with coworkers and external business partners. Experience with creative and critical thinking order to evaluate complex situations and develop solutions. Experience recommending modifications to program policy and procedures to minimize risk. Supplemental Information: The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job. Public Service Loan Forgiveness Program For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program . Visit www.studentaid.gov to learn more. Transcripts · Attaching transcripts is optional; however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university. · Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education. · International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.  Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. Military Experience · Applicants seeking Veteran's Preference must attach a DD-214