Sales Manager

Why us? At The Bidwell Marriott Portland, you’re not just joining a hotel—you’re stepping into aspace that reflects the soul of the city. Located on Portland’s storied BroadwayAvenue, we blend warm, good-natured hospitality with an independent spirit thatcelebrates curiosity, comfort, and connection. Our team thrives on crafting personalized guest experiences rooted in authenticity andcare. Whether it’s greeting a guest like an old friend, recommending a local hiddengem, or simply making someone’s day a little easier—we lead with heart, attention,and purpose. We believe in meaningful work, shared pride, and a culture where everyvoice matters. Working at The Bidwell means being part of a team that’s both relaxed and refined. Welive and lead at the intersection of downtown culture and Northwest nature—creatinga sanctuary in the center of it all. It’s a place to grow, contribute, and build somethingtogether that’s truly unique to Portland. As part of Sage Hospitality Group, we’re anchored by a shared mission to enrich lives,one experience at a time. We encourage independent thinking, value diversity ofthought, and invest in your development—because we know that when you thrive, sodo we. Join us at The Bidwell—where good-natured hospitality meets purpose, place, andpossibility. Job Overview Position focus The Group Sales Manager generates profitable group business for The Bidwell through proactive prospecting, account development, lead conversion, negotiation, and closing. This role sells group room nights and related meeting space and food and beverage commitments within assigned markets and booking parameters, supporting the hotel’s revenue and market share goals. At The Bidwell, sales connects clients with Portland’s adventurous, neighborhood-rooted spirit. The Group Sales Manager presents The Bidwell’s distinctive character, local connections, and Marriott reliability in ways that match each prospect’s objectives and create reasons to book and return. Selling role and scope This is a dedicated selling position. Responsibility extends from prospecting and qualification through proposal development, contract negotiation, execution, and a complete handoff to the designated servicing team. The Group Sales Manager retains the commercial relationship for future sales, repeat bookings, and referrals. Contract servicing is not part of this position. Event planning, banquet event orders, rooming lists, reservation administration, room block pickup administration, billing and collections, pre-convention meetings, on-site group coordination, and operational execution are owned by the designated servicing or operating departments. Service requests received after handoff are promptly directed to the responsible contact. Responsibilities Sales production and time management Work toward meeting or exceeding assigned group room night and revenue goals. Achieve a minimum of 90% of productivity goals and 100% of activity goals established by management. Dedicate a minimum of 90% of work time to direct sales efforts. Plan outreach, appointments, proposals, and closing activity around the department budget, marketing plan, and hotel need periods. Prioritize qualified opportunities with strong revenue potential and an appropriate fit for the hotel. Track progress, identify gaps, and agree on corrective sales actions with the Director of Sales & Marketing. Prospecting and account development Maintain a prioritized Targeted Account Development list with account potential, decision makers, booking patterns, next actions, and follow-up dates. Convert research into a consistent schedule of outbound sales activity. Generate new opportunities through telephone and email outreach, outside sales appointments, referrals, networking, trade events, and creative prospecting. Use ethical competitor research and publicly available reader board information to identify potential accounts. Develop assigned group segments, which may include corporate meetings, associations, social room blocks, and other markets identified by the Director. Research Portland organizations, event calendars, and local demand generators to identify business suited to The Bidwell. Grow existing key accounts by identifying additional meetings, recurring programs, new decision makers, and business from other departments or locations. Maintain future booking conversations and request referrals. Build relationships with meeting planners, third-party intermediaries, local partners, and applicable Marriott sales channels. Coordinate account ownership and lead follow-up to keep selling efforts complementary. Refer opportunities to other Sage hotels when appropriate, following company procedures and maintaining accurate referral records. Lead qualification and conversion Follow up on all leads within 24 hours of receipt, or sooner when required by an applicable brand or lead-channel standard. Respond accurately and promptly to requests for proposals and client questions during the sales process. Qualify requested dates, flexibility, peak rooms, total room nights, meeting and dining needs, budget, decision process, competing options, and booking timeline. Verify fit with hotel availability, space, and operating capabilities before making commitments. Prepare persuasive proposals that connect the client’s objectives with the hotel’s rooms, meeting options, High Horse dining opportunities, and Portland setting. Present approved alternatives when requested dates or requirements cannot be accommodated. Conduct professional sales presentations, property tours, client entertainment, and familiarization visits intended to win business. Maintain current product knowledge and accurately describe amenities, capacities, inclusions, and restrictions. Use a disciplined follow-up and closing process, address objections, confirm next steps, and document decisions. Record lost and declined business reasons to i