Rest Room Attendant - Facilities, Gilford, NH

Job Summary: WHO ARE WE?   The   BankNH   Pavilion (BNHP) stands as one of the top concert venues in the U.S.,   frequently   ranked in the top ten by USA Today and nominated 1 4   times for the ACM   Outdoor   Venue of the Year, winning the honor in 202 2   and 202 4 ! Known for its high customer and employee satisfaction, BNHP has earned   a strong reputation , ranking in the top 5 amphitheaters nationwide for both categories. The venue is a premier place to work in the summer, offering a vibrant and engaging atmosphere for music lovers and industry professionals alike.   Originally   established   in 1996 by the Harding family with a focus on hospitality, BNHP elevated its profile significantly in 2018 through a strategic partnership with Live Nation Entertainment. Live Nation, a leader in live entertainment and eCommerce, owns Ticketmaster, Live Nation Concerts, and   Front-Line   Management Group, and   operates   over 45 venues across the United States. This collaboration has helped BNHP attract even more celebrated artists to New England, further solidifying its role as a top music destination.   WHO ARE YOU?   Are you passionate about cleanliness? At BNHP, we value resourceful and innovative team members who embody an entrepreneurial spirit. If this sounds like you, read on!   You are passionate about the environment and live music.    You   aren’t   scared to get dirty and have a foundational understanding of cleanliness,   organization   and restoration, or have a strong willingness to learn.   You   maintain   a positive attitude and have the energy and enthusiasm to   problem solve   on the fly.   You enjoy being a part of a team.   What We Value:   Safety First: Ensuring a safe environment for both employees and guests is our top priority.   Care: We believe in showing care in everything we do.   Encore : creating   moments of service excellence for everyone.   Efficiency: Staying organized and efficient allows us to deliver the best experiences.   THE ROLE:   This job listing for   Facilities   - Rest Room Attendant at the   BankNH   Pavilion offers a chance to make a meaningful environmental impact within the entertainment industry. In this seasonal role,   you’ll   play a key part in   maintaining   the venue bathrooms in pristine condition, ready to welcome concert patrons during the show. This position works under the guidance of the Facilities   Manager .    Key Responsibilities:   Maintain venue cleanliness in an efficient, professional manner and contribute to an excellent guest experience.    Responsible for cleaning and   maintaining   the bathrooms throughout the venue.    Position Details:   Perform routine maintenance on restrooms throughout the venue    Keep venue bathrooms clean and free of food, trash, and other obstacles throughout shift    Be knowledgeable of the entire venue campus    Respond to guest inquiries and requests in a courteous and polite manner    Respond to calls from staff for spills, bodily fluids within the bathrooms    Follow housekeeping standards per policy    Ensure that trash cans are clean, free of odor, and lined in the restrooms    Turn all lost and found items into Box Office   immediately     Refill toilet paper, paper towel, sanitary   napkin   and soap dispensers    Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette   urns   and drinking fountains    Vacuums and spot clean rugs    Maintains adequate supply of cleaning equipment,   materials   and supplies    Uses   cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.    Removes   wastepaper   baskets and containers, and empties same into trash containers and cleans area after trash has been picked up    Reports all repairs   required   and safety and fire hazards to supervisor    Observes safety standards and practices    Performs related duties as   required   or assigned within job classification    Responsible for entering availability 3 weeks in advance through the ABIMM system .    Employee is further responsible for communicating with the supervisor should that availability change.    Ensuring that time worked is accurately captured through the ABIMM system   This is an opportunity to help set industry standards in cleanliness at a renowned venue.     Qualifications:   Must be at least 16 years of age    Detail-oriented and team player with a positive “can-do” attitude    Exceptional communication skills    Availability to include non-show days, nights, weekends, and even holidays    Sense of Urgency    Time Management Skills    Knowledge of basic sanitation standards    Critical thinking and decision making    High School diploma    Tolerance of all cultures, music, and art forms     Join us! We need these kinds of skills and talents as we create Once in a Lifetime Experiences for our Fans.   EQUAL EMPLOYMENT OPPORTUNITY   We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.   It’s   a talent that matters to   us   and we en courage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.   BNHP/Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medica