Research Account Manager (Flow Cytometry) – Greater New York

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Own the market. Shape the strategy. Deliver measurable impact.   At Waters, Account Managers are territory leaders , operating at the intersection of commercial excellence, strategic thinking, and customer partnership. You will own your territory as a business, driving growth through a combination of new business development, market insight, and trusted relationships .   This role requires more than execution. It demands the ability to understand complex customer environments, navigate stakeholder networks, position differentiated solutions, and convert opportunity into sustained growth.   You will be expected to win consistently while building credibility as a trusted partner to scientific and business stakeholders. This is a high-performance, high-accountability environment where results matter, and how you achieve them matters just as much.  Territory : Western NY, Upstate NY., Southern CT, and surrounding markets (excluding NYC) Role Purpose   As part of the Waters Biosciences division, drive sustainable territory growth by developing new business, expanding existing accounts, and delivering integrated, solution-based value across the full Waters portfolio. Act as the strategic owner of the territory , aligning customer needs, market dynamics, and internal expertise to achieve commercial success   Key Responsibilities   Territory & Business Leadership   Develop and execute a comprehensive, data-driven territory strategy   Identify market opportunities, whitespace, and growth vectors   Own territory performance, including revenue attainment, pipeline health, and forecast accuracy  Business Development & Pipeline Generation   Proactively create, qualify, and advance new opportunities  Build and maintain a robust, balanced sales pipeline  Compete effectively to win new business and displace incumbents    Account Management & Relationship Expansion   Build and expand multi-level relationships across customer organizations   Develop account plans that identify growth opportunities and key decision makers   Leverage relationships to drive long-term account growth and retention   Solution Selling & Value Creation   Deliver consultative, insight-led engagement with customers   Position integrated solutions across instruments, consumables, services, and software   Translate technical and scientific requirements into business value and commercial outcomes    Opportunity & Deal Execution   Lead opportunity strategy from qualification through close   Manage complex sales cycles with discipline and precision   Negotiate effectively to achieve strong commercial outcomes   Cross-Functional Collaboration   Partner with Technical Sales Specialists, Application Scientists, Service, Marketing, and Strategic Accounts   Align internal expertise to deliver coordinated customer solutions   Act as the central point of orchestration for customer engagement activities    Market & Competitive Intelligence   Maintain deep understanding of customer needs, territory dynamics, and competitive activity   Position Waters solutions effectively to differentiate and win   Provide market insights to support commercial strategy and business planning     What Success Looks Like   Consistently meets or exceeds territory revenue and growth targets   Maintains a healthy and scalable opportunity pipeline   Wins competitive opportunities and expands market share   Develops strong customer relationships that drive long-term value   Demonstrates strategic territory planning and execution   Maintains high standards of forecast accuracy and business discipline   Recognized as a trusted partner internally and externally   Qualifications & Experience   Required   Bachelor's degree in Science , Business, or a related field  required Proven track record of meeting or exceeding revenue objectives   Experience managing customer relationships and territory growth   Ability to manage multiple complex opportunities simultaneously   Willingness to travel extensively within assigned territory   Preferred   Experience in life sciences, biotechnology, diagnostics, healthcare, or related industries   3-5+ years of sales or commercial experience preferred Experience with capital equipment and/or solution-based selling   Familiarity with flow cytometry and laboratory environments   Experience engaging bo