REPAIR SERVICE ASSOCIATE 1

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. What We're Looking For: Performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service.  M-F 6:45AM - 3:15PM 3 days a week Essential Duties/Responsibilities Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools Document repair processes, findings, and parts used, ensuring accurate and organized records Communicate repair updates and timelines while handling products with care to maintain customer satisfaction Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment Follow safety protocols and promptly report any safety concerns or equipment issues Contribute to maintaining quality and consistency by adhering to repair procedures and standards Job Requirements Education: No diploma required; Basic math and reading/writing skills are needed Work Experience: No prior experience required; training will be provided Key Skills and Competencies Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately Manual Dexterity: Comfortable working with tools and small parts to perform repairs Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge Time Management: Ability to prioritize tasks and meet deadlines efficiently Teamwork and Collaboration: Willingness to contribute to a positive team environment Position Specific Information Travel Requirements: No travel required Able to Telework?: 5 days in office Personal Protective Equipment (PPE) required: Yes Safety Sensitive Role?: Yes Physical Activity Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like : Never Working from heights such as roofs, ladders, or powered lifts: Never Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces: Never Remaining in a stationary position, often standing, or sitting for prolonged periods of time: Constantly Stooping, kneeling, bending, crouching, reaching, pushing, or pulling: Occasionally Moving about to accomplish tasks or moving from one worksite to another: Occasionally Adjusting or moving objects up to 40 pounds in all directions: Occasionally Communicating with others to exchange information: Frequently Repeating motions that may include the wrists, hands, or fingers: Constantly Operating machinery or power tools: Occasionally Operating motor vehicles, industrial vehicles, or heavy equipment: Never Assessing the accuracy, neatness and thoroughness of the work assigned: Constantly Environmental Conditions Exposure to extreme temperatures (high or low): Never Outdoor elements such as precipitation and wind: Never Noisy environments: Occasionally Other hazardous conditions such as vibrations, uneven ground surfaces or dust and fumes: Never Small or enclosed spaces: Never No adverse environmental conditions expected: Never Physical Demands Sedentary work that primarily involves sitting or standing Light work that includes moving objects up to 20 pounds Medium work that includes moving objects up to 50 pounds Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected]. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] . Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 3% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition