Relationship Manager Public Sector Banking
FirstRand
via workdayFirst listed here 2026-09-20
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Job Description
To manage and grow a portfolio of client relationships within the Banking Sub-Segment by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives. Hello Future Relationship Manager Public Sector Banking
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Job Profile Summary
To manage and grow a defined portfolio of clients by executing relationship management strategies, delivering client-centric solutions and driving revenue, asset and liability growth through effective portfolio management and operational execution.
Are you someone who can:
Manage and grow a defined client portfolio to achieve revenue growth, client retention and portfolio performance targets
Drive asset growth by identifying lending opportunities and supporting credit solutions aligned to client needs
Drive liability growth through client acquisition, retention and increased product utilisation
Execute relationship management strategies and translate them into actionable client engagement and growth plans
Identify and implement cross-sell and upsell opportunities to maximise portfolio value and client profitability
Build and maintain strong client relationships through regular engagement, service delivery and tailored solutions
Deliver high-quality client service aligned to defined service standards and value propositions
Monitor portfolio performance including revenue, balances, utilisation and client activity and implement corrective actions
Collaborate with Credit, Risk, Product and Operations teams to ensure effective delivery of integrated client solutions
Manage client onboarding, servicing and retention activities to ensure portfolio sustainability and growth
Resolve escalated client issues and ensure positive client experience and relationship continuity
Ensure compliance with regulatory requirements, internal policies and risk frameworks across all client activities
Prepare portfolio performance reports and insights to support decision-making and performance tracking
Contribute to continuous improvement of client engagement processes and portfolio management practices
You will be an ideal candidate if you meet the below minimum requirements:
Relevant Degree in Business, Finance, Economics or related discipline
4–6 years’ experience in banking, relationship management, sales or portfolio management environments
Client relationship and portfolio management
Revenue growth and balance sheet management
Cross-sell and product optimisation
Credit and lending processes
Stakeholder engagement across business functions
You will have access to:
Opportunities to network and collaborate
Challenging Working Environment
Opportunities to innovate
Opportunity to contribute to the growth aspirations of Public Sector Banking in the market
We can be a match if you are:
Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
Curious – Believe in insight, creativity, and its power to unlock value
Deeply Invested – Take initiative and be a leader in your own right
Valuing differences – Be inclusive, gracious, decent, and humble
Building Trust not Territory – Crete a culture of sharing
Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same
Are you interested to take the step? We look forward to engaging with you further. Apply now!
All appointments will be made in line with FirstRand Namibia’s Employment Equity plan.
The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation
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Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
01/10/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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