Quality Supervisor

Quality Supervisor Under direction of the Q uality   A ssurance   Manager, the Q uality   A ssurance   Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve ,   and prevent issues affecting quality and food safety .    Responsible for   assisting   the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRC GS , EQMS ,   and regulatory compliance .    A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides   expertise   and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety,   quality,   and compliance culture.   Hours:  8am – 5pm Monday - Friday; Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs Competencies, Skills, and Knowledge   Must   possess   strong leadership skills, problem solving skills and decision-making skills   Strong Microsoft Office, word processing, data entry skills ,   and statistical analysis skills   required   Must be able to perform mathematical calculation and analysis   Ability to conduct and interpret lab analysis   Must be able to handle multiple assignment s   Must be precise,   accurate   and well organized   Must be able to perform in a demanding, fast-paced environment   Excellent communicator,   influencer,   and negotiator, to work cross-functionally with multiple departments and leadership levels   Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change Required Education and Experience: Bachelor’s Degree in Food Science ,   Microbiology   or other related fields .     Knowledge of regulatory requirements for dairy manufacturing is preferred .     Experience with GFSI audit schemes (BRC GS , SQF, FSSC 22000,   etc . ) is   required .   Experience in lab and quality program management   required .   PCQI and HACCP certifications strongly preferred   Essential Functions   &   Responsibilities: Direct and coordinate the activities of the Quality Assurance Technicians   including timecard approval   Assure engagement and completion of all Vermont Creamery   proficiency   testing for microbiological and analytical testing   Assure laboratory safety and good laboratory practices   In conjunction with the Quality Assurance Manager, disposition non-conforming   product   and equipment   in a timely manner   With the   assistance   of   the Quality   Assurance Technicians, react and respond to quality and food safety issues in the production area .    Assist   with investigation and incident resolution   Coordinate, manage and   assist   in collection of environmental monitoring swabs   With the   assistance   of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria   Plan and   establish   work schedules and coverage   in the event of   planned and unplanned absences of QA Technicians   Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits .    Track, trend,   document,   and coordinate resolution of audit findings   Lead consumer complaint investigations .    Track and trend consumer complaints   Supports the compliance for BRC GS   while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility   Supports quality improvement initiatives ( e.g.   consumer complaints, product defect reduction) within the plant   Ensures compliance with all regulatory and Vermont Creamery guidelines   pertaining to   safety, health, and environmental   Ensures that a high quality of products, services, housekeeping, and hygiene standards are   maintained   and improved in designated areas   Implement,   maintain , and improve the Vermont Creamery CAPA prerequisite program   Investigates and analyzes incidents to   identify   trends in product quality and food safety information .    Initiates corrective actions and communicates findings as appropriate   Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues   Manage Kosher, non-GMO and GFCO certifications   Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges. About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root. Land O’Lakes and our global entities support diversity in employment practices. Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. 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