Quality Assurance Trainer

To be a family that uses our collective superpowers to do significant good. We’re looking for an energetic and engaging Quality Assurance Trainer to support new associates through classroom instruction and hands-on, one-on-one training across all distribution center processes. This role plays an important part in helping new hires understand our operations, follow company guidelines, build confidence, and develop the skills needed to succeed in their roles. Pay Range: $18.00/Hourly   What you will do? Onboard and train new hires to ensure they meet the needs and expectations across all DC departments Lead engaging, introductory training sessions that cover essential DC processes, using consistent materials and methods Design and implement a comprehensive training methodology, ensuring standardized materials and documentation across all teams Identify skill gaps and assess training effectiveness to determine when additional support or development is needed Evaluate the overall impact of training programs and continuously assess development needs for all associates Cross-train associates across multiple departments to enhance team versatility and skillsets Support the standardization of processes throughout the distribution center to ensure consistency and efficiency What you bring to the table! Strong communication skills, both verbal and written Excellent organizational skills and the ability to maintain patience while training and mentoring Ability to build positive relationships and work effectively with individuals across all levels of the organization Clear and confident communicator, capable of facilitating both classroom and hands-on, on-the-floor training for individuals or groups Able to adapt training approaches to meet the unique needs of each individual in a dynamic, evolving setting Familiarity with Material Handling Equipment (MHE) including forklifts, pallet jacks, and Joeys is a plus High school diploma or equivalent required At least 1 year of experience working in a distribution center 1+ years of experience leading a team is preferred Prior experience in training or onboarding in a high-volume Distribution Center is highly desirable Ability to lift, carry, push, or pull up to 70 pounds as needed Ability to work primarily while standing, bending, stooping, and/or walking for up to 8-10 hours daily Why do you want to work with us? Stay Healthy:  World-class and affordable insurance plans ensure you and your family stay healthy  Secure Your Future:  401(k) match program where you are vested from day-one   Invest in Your Education:  Tuition assistance empowers you to further your education and career  Employee Assistance Program (EAP) and other incentives : Access to Perspectives, Healthcare Advocate, Working Advantage Discount Program, and more  Enjoy Work-Life-Harmony : Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies  Do Significant Good:  Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups  Provide Additional Financial Security:  Company-funded and voluntary AD&D Life Insurance for you and your loved ones  If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness  Equal Opportunity Employer At  Master Electronics , we thrive in a  fast-paced, entrepreneurial environmen t where flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re a  leading global authorized distributor of electronic components , and have been proudly family-owned for over 50 years.  What’s our secret? It’s simple:  strong relationships, responsive service, and genuine added value . These principles have fueled our growth, allowing us to serve  hundreds of thousands of customers  in close partnership with  world-class suppliers  across the globe.  We’re also deeply committed to building a workplace where everyone feels  respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees.  We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.  We  provide reasonable accommodations  in compliance with the  ADA  and other applicable laws, and we  strictly prohibit harassment  of any kind.  This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.