Propulsion Delivery Quality Manager III

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [email protected] Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination   (English) Aviso: Transparencia en el Pago No Discriminación  (Spanish) Job Description: Airbus Americas, Inc is looking for a Propulsion Delivery Quality Manager III to join our team based in Mobile, AL. The Propulsion Delivery Quality Manager III (DQM) serves as the primary Airbus quality focal point and customer representative responsible for checking the quality, technical conformity, and acceptance of the A320 Propulsion System (PPS). Embedded within the aircraft delivery multi-functional team, the DQM oversees end-to-end quality flow from pre-FAL supplier inspections—where they perform hardware/documentation checks and release the Propulsion System Inspection Document (PID) —all the way through FAL, Flight Line, and Aircraft Delivery. By taking ownership of quality concerns and CSIP feedback, the DQM mobilizes cross-functional teams to drive root-cause problem solving, drumbeat timely issue resolution, and protect core aircraft delivery milestones while ensuring customer satisfaction.  Meet the Team: Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life. Your Working Environment: On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.  Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges:   1. Management & Oversight Responsibilities (40%)  Manage the quality and technical conformity of the A320 Propulsion System (PPS) before delivery to the Final Assembly Line (FAL) in compliance with the Airbus Quality Management System, Health/Safety standards, and POA rules.  Escalate immediately any risk of a Red Quality Gate and drumbeat the recovery action plan for resolution to protect key FAL milestones.  Manage, assess, and drumbeat any PPS-related non-conformance (QIDS, Snags, NCs, TLBs, or QLBs) raised across supplier facilities, podding plants, and within the FAL.  Manage and drumbeat the concession lifecycle (acting as DQ1 and DQ2 signatory) as well as Quality Survey Reports (QSR) originated from Notifications of Escape or inspection findings.  Monitor and manage the performance and reactivity of supplier On-Site Support (OSS) to ensure operational alignment and quality issue resolution.  Manage and coordinate aircraft DQM allocations, fleet strategy, workload planning, and daily operational activities  2. Customer & Stakeholder Management (25%)  Act as the Airbus primary representative in front of the airline customer for all Propulsion System (PPS) presentations and/or inspections prior to FAL delivery.  Effectively communicate complex issues and manage stakeholders at a senior management level both internally and externally.  Act as the focal point for PPS Quality topics in front of the Airline Customer during the Aircraft delivery phase.  Ensure and strive to improve customer satisfaction by addressing CSIP feedback and retrieving main customer feedback through Customer Acceptance Delivery Feedback (CADF).  Act as the primary escalation point for complex, high-exposure customer issues and lead cross-functional crisis management during the delivery phase.  3. Product Quality Assurance (20%)  Identify quality issues and trends to ensure containment and corrective actions, such as Practical Problem Solving (PPS) and 9S, are taken through End to End Dynamic Containment & Prevention.  Release the Propulsion System Inspection Document (PID) by checking technical documentation and product inspection to ensure compliance with POA rules and safety standards.  Interface with the Quality function to ensure an accurate as-built status and manage associated conformity documentation.  Inspect reworked Propulsion System sub-parts or full assemblies back to production and present reallocation proposals to Airline Customer as needed.  Provide technical leadership and governance to ensure strict adherence to quality assurance standards, airworthiness rules, and compliance requirements across all team activities.  Support audits and reviews as required (internal and by Airworthiness Authorities).  4. Con