Project Manager

The opportunity At Valtech, we are an experience innovation company. We help brands unlock value at the intersection of technology, creativity, and data, creating meaningful digital experiences that drive measurable business outcomes. We are looking for a Senior Project Manager to lead complex digital programs and strategic client engagements. This role is ideal for an experienced delivery leader who thrives in fast-paced environments, excels at stakeholder management, and brings a strong balance of operational rigor, client partnership, and business acumen. You will bring a growth mindset, a passion for digital transformation, and a proven ability to guide multidisciplinary teams through the successful delivery of digital products and platforms. You will thrive in this role if you are: A curious problem solver who challenges the status quo. A collaborative leader who values teamwork and knowledge sharing. Passionate about the intersection of technology, creativity, and data. Experienced in Agile delivery and consulting environments. Comfortable navigating ambiguity and managing multiple priorities. Driven by measurable outcomes and continuous improvement. What you'll do As a Project Manager, you will be responsible for leading complex digital initiatives from planning through execution while ensuring delivery excellence, financial health, stakeholder alignment, and client satisfaction. Your responsibilities will include: Lead and manage complex digital projects and programs, ensuring successful delivery on time, within scope, and within budget. Run, support, and evolve Service Level Agreements (SLAs), retainers, fixed-price engagements, and Time & Materials contracts. Coordinate internal resources and third-party vendors to ensure flawless execution across workstreams. Drive delivery across multi-brand and multi-market digital programs, ensuring governance, consistency, scalability, and operational excellence. Define project scope, objectives, timelines, deliverables, risks, and success metrics in collaboration with clients and internal stakeholders. Create and maintain project roadmaps, delivery plans, and execution strategies. Develop, groom, and manage project and product backlogs using JIRA. Ensure proper staffing, resource allocation, capacity planning, and delivery readiness. Apply effective risk management practices to proactively identify, mitigate, and escalate issues and dependencies. Monitor project performance through KPIs, dashboards, reporting frameworks, and data visualization tools to support informed decision-making. Establish and maintain comprehensive project documentation and governance processes. Manage client relationships and stakeholder expectations through clear communication, transparency, and proactive problem solving. Own engagement health, including delivery quality, financial performance, forecasting accuracy, and overall client satisfaction. Support project financial management, including revenue forecasting, invoicing oversight, budget monitoring, and expense tracking. Leverage AI-enabled tools to enhance planning, collaboration, reporting, and delivery efficiency. Partner with account leadership to identify growth opportunities within existing client engagements. Mentor and support Project Managers and delivery professionals while promoting project management best practices across teams. Must-have qualifications To be considered for this role, you must have: 6+ years of experience as a Project Manager within digital agencies, consulting firms, software factories, or technology organizations. Proven experience managing end-to-end digital product development and software delivery initiatives. Experience working with project management tools such as JIRA, Confluence, and MS Project. Experience managing both Fixed Price and Time & Materials engagements. Experience delivering Agile projects and working with POD-based delivery models. Practical experience leveraging AI tools in everyday work to accelerate project and product delivery. Strong knowledge of project governance, scope management, risk management, budgeting, and resource planning. Experience building, interpreting, and utilizing dashboards, KPIs, and delivery metrics to drive decision-making. Strong stakeholder management, facilitation, communication, and negotiation skills. Solid technical background with the ability to work closely with engineering teams and address technical, compatibility, and accessibility considerations. Experience managing cross-functional teams in dynamic delivery environments. Upper-intermediate to advanced English communication skills, both written and verbal. Nice-to-have qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field. PMP, Scrum Master, PMI-ACP, SAFe, or equivalent certifications. Experience working in eCommerce environments. Experience with composable commerce or headless commerce platforms such as Shopify. Experience delivering programs across multiple brands, markets, or regions. Experience supporting enterprise digital transformation initiatives. Experience working with globally distributed teams. Why Valtech At Valtech, you'll join a global network of innovators, strategists, creators, and technologists working together to transform how people experience the world. We offer: Opportunities to work with leading global brands and complex digital ecosystems. A collaborative, multidisciplinary, and international environment. Continuous learning and professional development opportunities. Exposure to emerging technologies and innovative ways of working. A culture built on curiosity, creativity, trust, and growth. If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talen