Programmatic Client Solutions Lead

Join the future of news We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most. About Our Team The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning News and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales. Why This Role Matters   Why This Role Matters Serves as the senior technical and commercial client solutions partner for The Washington Post's Programmatic Direct business, working alongside Programmatic & Agency Development leadership to grow strategic advertiser and agency relationships and expand programmatic revenue. Provides deep programmatic expertise across The Post's largest and most complex accounts, translating advertiser objectives and technical requirements into scalable solutions that improve activation, performance, and long-term commercial value. Connects client strategy, programmatic technology, analytics, and The Post's advertising capabilities to identify new revenue opportunities and deliver differentiated solutions for advertisers, agencies, and programmatic partners. Represents the commercial needs of Programmatic Direct across Product, Engineering, Ad Operations, Revenue Operations, and other teams, ensuring technical capabilities and operational processes support client needs and business growth. Helps shape the future of The Post's Programmatic Direct business by establishing scalable client solutions practices, identifying emerging opportunities, and applying evolving advertising technologies to strengthen our competitive position. What Motivates You You are energized by solving complex client challenges and turning programmatic expertise into measurable commercial results. You enjoy working alongside sales leaders as a strategic and technical partner to grow sophisticated advertiser and agency relationships. You thrive at the intersection of client strategy, technology, analytics, and revenue growth. You enjoy translating complex programmatic concepts into clear recommendations that clients and commercial teams can act on. You are motivated by using performance data, client insights, and market intelligence to identify opportunities for account expansion and stronger business outcomes. You enjoy collaborating with Product, Engineering, Ad Operations, and external technology partners to solve complex activation challenges and improve the client experience. You take pride in developing scalable solutions, frameworks, and best practices that help a growing business operate more effectively. You are curious about AI, emerging advertising technologies, and new capabilities that can improve client solutions, workflows, and commercial performance. How You'll Support the Mission Lead the strategic client solutions approach for a portfolio of The Washington Post's largest and most complex Programmatic Direct relationships, strengthening client retention, account growth, and long-term revenue. Partner with Programmatic & Agency Development leadership as the senior technical counterpart in strategic advertiser, agency, and platform conversations, combining commercial objectives with programmatic expertise to expand relationships and unlock new revenue opportunities. Advise advertisers, agencies, and programmatic partners on Private Marketplace, Programmatic Guaranteed, and emerging programmatic solutions, translating business objectives and buying requirements into strategies that improve activation, performance, and commercial outcomes. Identify account expansion and revenue opportunities by analyzing client objectives, campaign performance, buying behavior, historical trends, and marketplace developments to inform strategic account planning and growth priorities. Drive resolution of complex programmatic activation and delivery challenges by working across SSPs, DSPs, Ad Operations, Product, Engineering, and Revenue Operations to protect client relationships and maximize revenue performance. Develop scalable frameworks for Deal ID management, campaign taxonomy, activation, troubleshooting, and programmatic best practices that improve execution consistency and support continued growth of the Programmatic Direct business. Translate campaign analytics, account performance, and marketplace intelligence into strategic recommendations, Quarterly Business Reviews, and client-facing insights that demonstrate value and identify opportunities for deeper partnership. Represent Programmatic Direct in cross-functional Product, Engineering, Operations, and revenue initiatives, advocating for client and commercial requirements that strengthen The Post's programmatic capabilities and competitive position. Influence product and operational priorities by synthesizing client feedback, technical requirements, market developments, and revenue opportunities into actionable recommendations that improve scalability and advertiser outcomes. Evaluate emerging programmatic technologies, platforms, AI-enabled capabilities, and marketplace developments to identify opportunities that enhance client solutions, increase operational efficiency, and create new sources of revenue. The Skills and Experience You Bring 8+ years of experience in programmatic advertising, AdTech, client solutions, digital media, agency trading, publisher monetization, technical account management, or a related field. Deep expertise in Programmatic Guaranteed, Private Marketplaces, Deal IDs, SSPs, DSPs, digital media buying, and the broader programmatic advertising ecosystem. Demonstrated succ