Program Manager / Project Manager

The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients. We provide process development, produce GMP viral vectors, and provide cell transduction for gene and cell therapy clinical trials and are proud to be a part of the process that leads to new cures.  WORKING AT GENEZEN Many people have worked in environments where you feel like just another nameless part of an enormous machine. Genezen is different. We want our employees to be innovative, collaborative problem solvers who are dedicated to meeting the challenges of working at a fast-growing company. We are dedicated to empowering our employees to be their best and making Genezen a rewarding place to work. Every employee contributes to the success of the company and you can be part of that team. JOB SUMMARY The Program Manager supports client programs through Process Development and into GMP Manufacturing of gene therapy viral vectors. The PM is well-versed in contract clinical manufacturing and effectively delivering client projects in a fast-paced environment. The Program Manager will act as the primary contact between clients, Genezen project team members, and functional groups to track progress and ensure the delivery of quality products and services. They will be responsible for developing, tracking, and reporting on the projects. They will effectively monitor and present project updates to relevant stakeholders, clients, and project team members. ESSENTIAL JOB FUNCTIONS Deliver client satisfaction through timely, effective communication and facilitation of expectations with stakeholders Prepare detailed project schedules, including identification of major milestones for overseeing, controlling, communicating, and managing all activities required to complete client projects Monitor projects and help resolve issues or escalate appropriately to ensure on time delivery of all milestones and help identify risk mitigation plans Organize, set agenda for, and lead meetings with clients and internal teams to facilitate project completion Ensure that project deliverables are client focused, results oriented, performance driven, and in compliance with all applicable internal and external requirements Deliver project status updates to team members and clients during all stages of the project, manage expectations, and escalate risk immediately Build strong relationships with clients and collaborate with business development to obtain new business opportunities from existing clients Monitor project costs and prepare regular project updates with management and clients Support company financial goals and objectives by supporting forecasting processes, assuring timely invoicing of project milestones, and supporting finance department in resolving disputes related to accounts receivable from clients Identify appropriate applications and methods in managing projects Proactively suggest improvements to existing processes and think creatively to promote new ideas that will benefit the team and our overall efforts SPECIAL JOB REQUIREMENTS Adaptability required as work schedule may change based on business needs, including flexibility for different time zones Criminal background check required Other duties as assigned KNOWLEDGE, SKILLS AND EXPERIENCE EDUCATION / CERTIFICATIONS / LICENSES Essential/Desired BS degree in scientific field    Essential BS degree in life sciences    Desired PMP training or certification    Desired ON-THE-JOB EXPERIENCE 3+ years of experience effectively managing projects in pharmaceutical or biotech company, CDMO, CRO, or related experience    Essential 1-2 years of life science laboratory experience, especially cell culture, molecular biology, virology    Desired SKILLS / ABILITIES Proficient in MS Office Suite, including MS Project or similar project management software    Essential PHYSICAL DEMANDS While performing the duties of this job, the employee is required to meet the following physical demands: Work Environment Regularly sit for long periods of time Movement Repeated hand movements, typing, use of keyboard and mouse Frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms Occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl Lifting Frequently lift and/or move up to 10 pounds Occasionally lift and/or move up to 25 pounds Vision Frequently utilize close vision and the ability to adjust focus Communication Frequently required to communicate by talking, hearing, using telephone and e-mail GENEZEN'S CURES VALUE-BASED COMPETENCIES C ommitted to Science We are committed to scientific excellence, staying current with industry developments, making data-driven decisions, and pursuing innovation to advance healthcare. U rgency in action for the patients We operate with urgency and a commitment to delivering timely treatments to patients by accelerating our partners' programs. R esilience & Grit in operations We are committed to overcoming challenges, learning from failures, and persistently striving for success.  E xecute with Excellence & Integrity We are dedicated to delivering quality results and upholding ethical principals. S olutions driven for our partners We are committed to being a proactive, collaborative, creative and open-minded partner. GENEZEN'S BENEFITS Paid vacation days, amount based on tenure Paid sick time 10 observed holidays + 2 floating holiday + 1 volunteer day 401(k) plan with company match up to 6% of salary Share Appreciation Rights Choice of several healthcare plans FSA and HSA programs Dental & vision care Employer-paid basic term life/personal accident insurance Voluntary disability, universal life/personal accident insurance Accidental Death & Dismemberment (AD&D) Insurance ADDITIONAL DETAILS Nothing in the job description fo