Program Manager, Events

Posting Type Hybrid Job Overview As a Program Manager, Events, you will help bring Relativity's mission to life -- to organize data, discover the truth, and act on it -- by designing and delivering event programs that engage our community and deepen relationships with our customers and partners. This role owns Relativity’s presence at Tier 1 trade shows, serving as the lead planner, production owner, and on-site point of contact. With minimal supervision, this person leads programs from planning through execution, partners with Brand and cross-functional teams to bring creative vision to life and proactively solves project challenges to deliver high-impact, operationally sound experiences that support broader business goals. Must be located in the Chicago-land area for our in-office 2 days a week requirement. Job Description and Requirements Role Responsibilities: Deliver a seamless event experience -- in person, virtual, and hybrid -- for participants, sponsors, vendor partners, and staff  Serve as the lead production owner of Relativity's presence at Tier 1 industry tradeshows (e.g., Legalweek, ILTACON), from planning through execution. This includes pre-planning tasks such as floor space selection, contract negotiation, and sponsorship packages.   Act as team advisor and may become actively involved in meeting project objectives and resolving problems  Own the full program lifecycle: developing RFPs, budgeting, contracting and negotiations, site selection, housing for attendees, and meeting specifications (e.g., menu planning, logistics, audio visual, space assignments, signage, etc.)  Partner closely with the Brand team to concept and develop engaging trade show environments that bring Relativity’s broader brand vision to life.  Bring creative ideas and experiential recommendations to the Brand team, helping translate creative direction into functional, impactful physical experiences.  Own booth production and ensure layouts, signage, demo areas, meeting spaces, hospitality, activations, and other customer touch-points work cohesively within the overall experience.  Manage tradeshow budgets, exhibitor logistics, and vendor relationships (booth build, drayage, AV, lead retrieval technology) to maximize ROI and brand impact at flagship events Partner with Sales and Demand Generation on tradeshow lead capture, qualification workflows, and post-show follow-up to ensure pipeline impact is tracked and reported Ensure events and content delivery strategies are aligned with Relativity's strategic objectives and support the broader legal data intelligence brand story  Maintain strong internal and external communications and develop relationships with all event stakeholders, including attendees, Relativity teammates, sponsors, and vendor partners  Provide on-site support by overseeing all arranged details of each program (e.g., attend pre-con, advance all functions, verify room set-ups, coordinate special events, ground transfers, VIP needs, meeting materials)  Work closely with the event production team to negotiate agreements with vendors, outside providers, and subcontractors to ensure lowest cost and highest quality of service for all events  Help with planning logistics and generating enablement content for internal staff and event participants  Work closely with Relativity's marketing communications team to implement approved communication strategies for promoting the event; assist with establishing communication protocols and operating procedures with planning committees, vendors, and program staff  Proactively identify risks, dependencies, and potential roadblocks, developing solutions, and communicating effectively with key stakeholders.  Keep up with current events trends and technology, including AI-enabled event tools, and make recommendations for improvements as appropriate  Lead post-event operational debriefs, gather stakeholder feedback, identify opportunities for improvement, and apply learnings to future programs.  Act as team advisor and may become actively involved in meeting project objectives and resolving problems. Demonstrate Relativity Management Competencies (Embodies Personal Learning, Builds High-Performing Teams, Aligns Goals with Strategy, Makes Effective Decisions) in daily work, and seek opportunities to apply and enhance management skills to create sustainable success for Relativity Preferred Qualifications 5 to 7 years of program/event management experience, ideally in B2B technology, SaaS, or professional services  Direct experience planning and leading a company's presence at Tier 1 industry tradeshows, including booth/exhibit management, floor space negotiation, and sponsorship strategy  Familiarity with lead retrieval and booth technology, and experience partnering with Demand Generation on tradeshow lead follow-up and ROI reporting  Hands-on experience with online event registration and management tools (e.g., Cvent) and CRM platforms such as Salesforce  Experience coordinating and motivating event staff  Demonstrated success in working on multi-million dollar events with multiple stakeholders  Comfort using data and reporting tools to measure event performance and inform strategy  Meticulous attention to detail and a strong design aesthetic  Proven history of initiative, creativity, and self-motivation  Superb organizational skills; able to deftly manage multiple projects simultaneously  Superior collaboration skills across interdisciplinary teams  Proficiency with modern project management tools  Ability to thrive in a fast-paced, deadline-driven, team environment with quickly shifting priorities  Minimum Qualifications BA/BS in Marketing, Business, Communications, or related discipline, or at least three years of event and/or conference planning and execution experience with a demonstrated increase in responsibility  Relativity is committed to competitive, fair, and equitable compensation practic