Product Owner Senior (LoadRunner)

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner Senior within PNC's Technology organization, you will be based in Pittsburgh, PA. The System Administrator / Product Owner for LoadRunner is responsible for the strategy, administration, and operational excellence of the enterprise performance testing platform. This role owns the LoadRunner ecosystem, ensuring it is stable, secure, scalable, and aligned with the needs of development, testing, and engineering teams. The individual serves as both the technical platform lead and product owner, driving platform adoption, roadmap development, capacity planning, and continuous improvement. Working closely with application teams, performance engineers, architects, and vendors, this role understands and complies with performance testing standards, manages platform upgrades and licensing, supports large-scale testing initiatives, and ensures that the organization's performance engineering capabilities evolve to meet business and technology objectives. Desired Skills, Experience & Qualifications • 5+ years of experience administering and supporting LoadRunner or equivalent enterprise performance testing platforms. • Deep knowledge of LoadRunner components including Controller, VuGen, Analysis, Load Generators, Enterprise Performance Engineering (ALM/EPM), and monitoring integrations. • Experience defining and executing performance, load, stress, endurance, and scalability testing strategies. • Strong understanding of application architecture, web services, APIs, databases, cloud-native applications, and distributed systems. • Experience managing platform roadmaps, feature prioritization, stakeholder requirements, and product lifecycle activities. • Knowledge of performance engineering practices, KPIs, SLAs, and capacity planning methodologies. • Experience integrating LoadRunner with CI/CD pipelines, DevOps toolchains, and test automation frameworks. • Proficiency with scripting and automation using PowerShell, Python, JavaScript, or similar technologies. • Experience administering infrastructure supporting performance testing, including Windows/Linux servers, cloud environments, and container platforms. • Strong analytical and troubleshooting skills for identifying application bottlenecks and performance risks. • Ability to lead cross-functional initiatives and influence engineering teams without direct authority. • Excellent communication skills with experience presenting platform strategy, test results, and recommendations to technical and business stakeholders. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Owns the vision and definition of the product. Serves as the voice of the Customer. Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value. Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product based on business value. Drives the creation of and the integrity of the product backlog. Leads grooming of the product backlog and ensures the backlog is correctly prioritized based on business value. Responsible for ensuring the Scrum Master(s) and development team(s), are focused on the right priorities during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. Accepts delivery of working product from the Scrum Team(s). Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Data Visualization, Prioritization, Scripting, Scrum, User Experience (UX) Design Competencies Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments   No