Product Marketing Manager - Card Not Present (eCommerce) Processing & Value Added Solutions

We are looking for a strategic and execution-focused Product Marketing Manager to lead go-to-market strategy for NMI's card-not-present (CNP) processing and Value Added Solutions (VAS) portfolio, the tools and services that power secure, high-converting online and card-not-present transactions for merchants, software platforms and partners across the United States. NMI has evolved from a payment gateway into a full-service payment platform. Our CNP processing stack and VAS suite, including Customer Vault, Automatic Card Updater, Invoicing, ACH and fraud prevention tools, give merchants and partners a single, trusted path from sign up to pay out. This role supports that evolution, helping translate processing and VAS capabilities into messaging that speaks to the outcomes online merchants, marketplaces, subscription businesses and software platforms actually care about: conversion, fraud loss reduction, recurring revenue retention and total cost of acceptance. You will lead market positioning, messaging, launches and enablement for NMI's CNP processing and VAS offerings, working closely with product, sales and channel teams to help make sure NMI is the preferred processing and VAS partner for every merchant and partner selling online. This role calls for a solid understanding of how ecommerce merchants, subscription businesses and software platforms evaluate and adopt payment processing and value added services, and the ability to help translate technical capability (tokenization, network tokenization, recurring billing, customer vaulting, PCI scope reduction, fraud and chargeback tools) into outcome-led messaging that supports pipeline and adoption. This role is also NMI's evangelist for CNP processing and VAS. You will present to sales teams and internal stakeholders, and help represent NMI at ecommerce and payments industry events. You will build AI tools into your everyday workflow as a core habit rather than an occasional add-on, and bring enough technical fluency across payment gateways, tokenization, APIs and PCI compliance to work credibly alongside engineers and technical buyers. This is a remote, US-based role, with a strong preference for candidates in the Eastern or Central time zone. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values Be a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus Align, Trust & Go. We debate openly, listen carefully and challenge thoughtfully. Once we decide, we move forward together - holding ourselves accountable to our commitments, and focusing on what matters most to our customers. That alignment creates momentum. Raise the Bar. Good enough isn't enough. We stay curious, measure everything, stay honest about progress and keep pushing ourselves to think creatively. We drive change, again and again. And leave things better than we found them. When we raise the bar, our customers feel it too. Key Responsibilities: Own CNP Processing & VAS Go-to-Market Strategy — Lead positioning and messaging for NMI's card-not-present processing stack and Value Added Solutions, including tokenization and vaulting, recurring billing support, ACH, invoicing and fraud prevention tools. Define clear, outcome-led value propositions for ecommerce merchants, subscription businesses, marketplaces and software platforms, grounded in conversion, revenue retention and fraud reduction rather than processing specifications alone. Develop differentiated narratives that articulate why NMI is the processing and VAS partner of choice for online and card-not-present businesses, moving away from feature-and-spec language in favor of stories about merchant and partner success. Partner with Product Management to influence roadmap decisions using merchant insight and competitive intelligence, driving adoption of NMI's CNP processing and VAS suite. Drive Product Launches & Market Adoption — Support go-to-market execution for new processing capabilities, VAS features and integrations. Collaborate cross-functionally across product, sales, corporate marketing and channel marketing on launch execution. Create launch plans, enablement materials, customer-facing messaging and internal readiness programs for online merchants, subscription businesses and software platforms. Support adoption and revenue generation by aligning messaging with onboarding, documentation and the merchant experience. Build Understanding of the eCommerce & VAS Ecosystem — Develop working knowledge of buyer and operator personas within ecommerce, subscription/recurring billing and software platform segments. Conduct market research on trends in online fraud, chargebacks, PCI co