Process Engineer I - Office of Operational Excellence

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application.  You can only apply one time to a job requisition.  Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile. Thank you, Human Resources Important Applications Instructions: Please complete this application in entirety by providing all of your work experience, education and certifications/ license.  You will be unable to edit/add/change your application once it is submitted. Job Requisition ID: R00050374 Job Category: Professional and Technical Organization: Office of Operational Excellence Location/s: Main Campus Jackson Job Title: Process Engineer I - Office of Operational Excellence Job Summary: Drive change as it relates to Operational Excellence, Quality, Safety, Efficiency, and Patient Satisfaction. Use applied knowledge of lean, six sigma, and/or change management to support process engineer II's in their assigned quality improvement team, working toward the established goal with regards to a given scope. Change agent, methodology liaison, and catalyst to move UMMC forward toward a high reliability organization. Education & Experience Education and Experience Required: Bachelor's degree in healthcare, engineering, business, or a process related field and 1-2 years involvement with improvement projects. Lean or six sigma and healthcare experience preferred. Certifications, Licenses, or Registration Required: Lean green belt within 12 months. Knowledge, Skills & Abilities Knowledge, Skills, and Abilities: Skilled in the use of personal computers and related software. Excellent verbal and written communication. Facilitation skills. High level of emotional intelligence. Ability to present information and respond to inquiries. Ability to take direction and execute accordingly. Team building skills. Demonstrate sound problem solving skills. Ability to research industry standards and best practices and integrate those into the team process. Formal training in one or more of the following preferred: lean, six sigma, change management, and/or project management. Responsibilities: Actively perform self-evaluation to become a change agent. Develop a mind set and thought capacity to support the vision of the CMO office as it relates to the high reliability journey of UMMC. Build an understanding of the organizational structure and their role within it to exert influence wherever possible for the purpose of standardization and waste removal in healthcare processes. Constantly evolve professionally by creating a new future state for themselves. Systematically compares and objectively analyzes alternatives, and weighs costs, benefits, and risks of decisions. Rounds on project stakeholders to seek perspective, identify strengths and risks. Look for variation and waste daily. Practice advanced problem solving techniques in regards to all aspects of daily work. Actively apply pi tools as appropriate. Work with process engineer II's to create standard work where there is none. Support assigned quality improvement team through meetings by acting as the resource for process engineer ii. This responsibility will include assuring the value and efficiency of each meeting is established and delivered upon. It will also include monitoring the group dynamic and making quick adjustments throughout the meeting to create an atmosphere conducive to team work and safety. Prepare for these meetings and follow up afterwards as appropriate. Incorporate accountability into the culture of team. Keep abreast of organizational objectives and assure project activities align with such. Understand the direction of the organization to keep the project on pace to support the success of the organization. Utilize work breakdown structure methods to organize complex efforts into milestones, tasks, subtasks, and achieve clarity around specific work, including the who, how, when by whom. Foster positive professional relationships with a cross functional coalition of practitioners and colleagues. Resolve problems that arise with speed and emotional intelligence to support the movement of the project and the success of UMMC. Manages up colleagues, informs leadership of both success and barriers, and utilizes a standard template to maintain project documents and reports. Demonstrates ability to meet stakeholders where they are, by identifying information and framing it appropriately to be persuasive to others. Drive change related to quality goals through the use of standardization and the research and adoption/integration of industry best practices. Collect, track, analyze data and apply proper intervention where needed. Assist qi teams by teaching them how to collect, interpret, and use data. Regularly and completely tracks project progress against stated commitments. Accept and deliver upon special projects as assigned that support the forward movement of the pi department. (power points, error prevention, hand hygiene observations, pi tools, GEMBA training, etc.) Accountabl