Principal VMware Systems Support

What success looks like in this role: U.S. Citizenship and U.S. residency required.   The Principal VMware Systems Support role serves as the technical lead for the design, implementation, modernization, migration, administration, and optimization of enterprise VMware infrastructure across on-premises and cloud environments. This position is heavily focused on infrastructure project execution, workload transformation initiatives, disaster recovery planning, and operational excellence.   The successful candidate will lead complex infrastructure projects involving VMware platforms, storage, compute, networking, cloud integration, workload migrations, and business continuity solutions.   The   role requires extensive experience implementing enterprise virtualization best practices, automating administrative processes through scripting and orchestration tools, and developing operational runbooks that improve reliability, efficiency, and supportability.   In addition to providing advanced systems administration support, this individual will serve as a trusted technical advisor, leading infrastructure modernization initiatives, establishing standards, and ensuring VMware environments meet business, security, compliance, availability, and recovery requirements.   Core Responsibilities   Leadership & Strategy   Provides technical leadership for enterprise VMware infrastructure initiatives across multiple business units and locations.   Serves as a senior technical resource and mentor, providing guidance to systems administrators, engineers, and project teams.   Establishes infrastructure standards,   operational best   practices, governance models, and support frameworks.   Drives   infrastructure   modernization strategies and aligns technical roadmaps with business objectives.   Evaluates emerging virtualization, cloud, automation, and disaster recovery technologies and recommends adoption where appropriate.   Project Delivery & Infrastructure Modernization   Leads end- to- end planning, design, implementation, and execution of complex infrastructure projects.   Develops and executes modernization strategies for VMware-based environments supporting enterprise workloads.   Leads workload migration initiatives between legacy and modernized infrastructure platforms, including:    Legacy to next-generation on-premises environments   On-premises   to cloud platforms   Hybrid cloud transformation projects   Creates migration roadmaps, implementation schedules, dependency analysis, cutover plans, rollback procedures, and validation criteria.   Coordinates project activities across infrastructure, security, application, storage, networking, and business teams.   Conducts architecture assessments and provides recommendations to improve performance, scalability, resiliency, and operational efficiency.   Ensures successful operational transition of newly implemented solutions into production support teams.   VMware Infrastructure & Technical Leadership   Designs, implements, and supports enterprise VMware environments including:    VMware vSphere   ESXi   vCenter   vSAN   VMware clustering technologies   Provides expert guidance on infrastructure architecture, capacity planning, performance optimization, and lifecycle management.   Leads troubleshooting and root cause analysis of critical production incidents affecting VMware infrastructure.   Develops and validates high-availability architectures supporting enterprise business requirements.   Partners with security teams to ensure compliance with corporate, regulatory, and industry standards.   Automation & Optimization   Drives automation initiatives to improve operational efficiency, system consistency, and service reliability.   Leverages scripting and automation technologies including   PowerCLI , PowerShell, Python, Ansible, and infrastructure automation platforms.   Designs and implements automated provisioning, monitoring, compliance validation, patching, reporting, and remediation processes.   Optimizes enterprise virtual environments through performance tuning, capacity management, and automated workload management.   Establishes operational metrics, dashboards, and monitoring strategies to proactively identify risks and improvement opportunities.   Disaster Recovery & Business Continuity   Leads disaster recovery planning activities for VMware and related infrastructure platforms.   Develops, maintains, and continuously improves disaster recovery strategies, recovery procedures, and business continuity plans.   Establishes Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) aligned with business requirements.   Plans, coordinates, executes, and documents recurring disaster recovery exercises and failover testing activities.   Validates backup, replication, and recovery solutions across on-premises and cloud environments.   Identifies recovery gaps and develops remediation plans to improve resiliency and recovery readiness.   Ensures disaster recovery runbooks remain current, tested, and operationally effective.   Operational Excellence & Documentation   Develops, maintains, and publishes technical standards, operational procedures, implementation guides, and support documentation.   Creates and maintains detailed runbooks for deployment, migration, disaster recovery, infrastructure maintenance, and operational support.   Implements   industry best practices for VMware administration, infrastructure management, and service delivery.   Leads initiatives to improve system reliability, operational maturity, compliance, and supportability.   Supports audit, compliance, and security review activities.   Operational Support   Provides advanced support for enterprise VMware infrastructure, including incident resolution, problem management, maintenance, and lifecycle activities.   P