Principal Engineer - Identity

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. The  Global Technology Services  organization powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver, and manage a portfolio of data management platforms and mobile offerings supporting our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.  Let’s talk about the team and you:   The  Digital Platform Engineering  team is focused on building world-class platforms in the cloud, with capabilities and processes that enable our engineers to focus on delivering innovative customer-facing features. Our digital platform comprises of company-wide engineering capabilities like Data Platform, AI Platform, Customer Identity Platform, DevX platform etc. and serves a variety of internal and external developers and services by creating secured paved roads for our cloud assets, building fully automated CICD pipelines, and enabling fast experimentation for our data science services.    As a  Principal Engineer of Identity Platform Engineering  at ResMed,  you will enable ResMed to securely and seamlessly manage customer identities by providing a robust, scalable, and user-friendly platform that ensures the privacy, security, and trust of customer data . A Principal Engineer building a customer identity platform has a critical role in ensuring the system is secure, scalable, and user-friendly. If you are hands on, passionate about system design and architecture, data-driven decision making and developing platform products, this job is for you! Here is what the role will do: As a Principal Engineer, you will provide technical leadership for the design, implementation, and evolution of ResMed’s customer identity platform. Key responsibilities include: Define and drive the  architectural blueprint  for the identity platform, including authentication, authorization, user management, data flows, integration points, and security controls. Lead the development of a  comprehensive security strategy  covering secure data storage, encryption at rest and in transit, multi-factor authentication, session management, identity proofing, and regulatory compliance. Design and guide implementation of  authentication and authorization services  supporting modern identity patterns such as social login, SSO, and passwordless authentication. Ensure adoption of industry-standard protocols including  OAuth 2.0, OpenID Connect, and SAML . Establish scalable  authorization models , including role-based and attribute-based access control. Define and evolve  APIs and SDKs  that enable internal teams and external partners to integrate with the identity platform for account creation, login, password reset, token management, and access control. Ensure APIs are well documented and designed with strong standards for versioning, rate limiting, reliability, and backward compatibility. Develop strategies for  data migration and user onboarding , including transition planning for existing identity stores where applicable. Drive  performance and scalability planning  to support high concurrency, large user populations, and peak traffic conditions. Establish  compliance, auditing, monitoring, alerting, and incident response  capabilities to support operational excellence and regulatory requirements. Use  AI and automation to improve identity platform operations , including intelligent monitoring, anomaly detection, incident triage, operational insights, and faster remediation of service issues. Identify and implement opportunities to use  AI to improve software development lifecycle productivity , including development workflows, documentation, code quality, testing, debugging, release readiness, and engineering efficiency across the systems owned by the team. Ensure the identity platform provides strong protection for  AI-enabled systems and MCP-based ecosystems , including authentication, authorization, service identity, secrets management, policy enforcement, auditability, and secure access patterns for agents, tools, models, and machine-to-machine interactions. Partner with security and platform teams to define identity patterns and guardrails for  AI services, autonomous workflows, and MCP integrations  so that these systems are secure, governed, and scalable. Promote strong  documentation and knowledge sharing , including architecture artifacts, developer guides, onboarding materials, and stakeholder communications. Champion  testing and quality practices , including unit, integration, performance, and security testing. Help define a  forward-looking roadmap  for identity platform capabilities and continuous improvement, including support for AI-native and machine-oriented identity use cases. Align technical direction with business strategy and customer needs. Communicate complex technical concepts clearly to both technical and non-technical audiences. Mentor engineers and raise the technical bar across the organization through leadership, influence, and hands-on example. Let’s talk about Qualifications and Experience:   Bachelor’s degree in Computer Science, Computer Engineering, or equivale