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Principal Cloud CX Services Architect

NTT AMERICA · Remote

📍 Remote, Michiganvia phenomPosted 2026-09-01
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Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Your day at NTT DATA As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre-sales activities to drive value co-creation. Leveraging your skills, you will help design secure, multi-year Managed Services solutions and play a pivotal role in their implementation. Each day, you'll design advanced managed service solutions that integrate seamless technology and service design across the cloud domain. Your role includes leading the Managed Service offering's design, testing and validating new features, and enhancing existing service offers. You will interface with delivery and r&d teams to ensure our solutions are innovative, competitive, and secure. You will map client requirements against a set of service elements and architectures, leading the full solution development process. You will facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities. Your work will involve everything from defining service elements and ensuring compliance and risk mitigation to developing robust transition documents and roadmaps. Not only will you design these cutting-edge solutions, but you'll also remain engaged post-implementation, ensuring smooth transitions and participating in renewals where necessary. You'll mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence. Your expertise will help shape the future of digital transformation for some of the most innovative global organizations. To thrive in this role, you need to have: Extensive understanding of cloud technologies, networking, security, and system administration. Advanced grasp of multi-cloud technologies, cloud-native workflows, and legacy-to-cloud migrations. Applied experience with Azure, GCP, and AWS infrastructure architectures. Deep knowledge of Managed Services delivery models. Strong ability to work with costing models, collaborating closely with sales and finance. Proficiency in communicating the value of our solutions to stakeholders at all levels. Ability to facilitate workshops to gather requirements and present solutions. Collaborative mindset, thriving in team environments. Bachelor’s degree in information technology/systems or a related field. Workplace type: Hybrid Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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