Portfolio Association Manager- San Antonio

Company Vision                                                                                                                                                                                            RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it. We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE. Our Core Values: Honoring Commitments Precision Unquenchable Curiosity Stewardship Being a Great Partner Inspire Others with Your Attitude  Finding A Way, despite any obstacles Taking Ownership Community Association Manager – HOA & Condominium Location: San Antonio, Texas Compensation: $60,000–$65,000 annually, based on experience Employment Status: Full-Time, Exempt Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evening Board meetings and weekend commitments Travel: Local travel throughout the Austin area Manage Communities. Build Relationships. Make an Impact. RISE Association Management Group is seeking an experienced Community Association Manager to oversee a portfolio of condominium and single-family homeowners associations throughout the Austin area. This is a client-facing role for someone who enjoys taking ownership, solving problems, and building strong relationships with Board members and homeowners. As the primary point of contact for your assigned communities, you will help Boards make informed decisions while coordinating financial, operational, maintenance, vendor, and resident-service needs. You will manage multiple priorities at once—from preparing for Board meetings and reviewing financial information to coordinating vendors, addressing homeowner concerns, and ensuring approved projects and action items are completed. If you are organized, proactive, comfortable working independently, and enjoy being the person clients can rely on to get things done, this could be a great opportunity for you. What You'll Be Responsible For Community & Board Management Manage a portfolio of condominium and single-family HOA communities throughout the Austin area. Serve as the primary relationship manager for assigned Boards of Directors and communities. Attend Board of Directors and membership meetings and provide professional guidance and support. Prepare meeting agendas, Board packets, reports, and follow-up documentation. Track Board decisions and ensure approved action items are completed. Help Boards navigate community operations, maintenance needs, budgets, vendors, and homeowner concerns. Build and maintain strong, professional relationships with Board members, homeowners, vendors, and internal RISE teams. Financial & Operational Management Review monthly financial packages and Board reports. Assist Boards with annual budgets and ongoing financial planning. Monitor community expenses, invoices, contracts, and vendor costs. Provide Boards with clear recommendations based on financial and operational information. Coordinate maintenance requests, community projects, inspections, and vendor services. Obtain and review vendor proposals and help Boards evaluate options. Identify potential issues before they become larger operational or financial problems. Resident & Client Service Serve as a trusted point of contact for homeowners and Board members. Respond to calls, emails, and service requests within established company standards. Handle difficult homeowner concerns with professionalism, patience, and sound judgment. Coordinate with internal departments to resolve community issues. Maintain a proactive communication style so clients know what is happening rather than having to ask for updates. Portfolio & Account Management Manage multiple communities, deadlines, meetings, projects, and priorities simultaneously. Maintain accurate community records and documentation. Follow RISE procedures, technology platforms, and established workflows. Assist with onboarding new association accounts and transitioning communities to RISE. Identify opportunities to improve service, efficiency, and the overall client experience. What We're Looking For Required At least 2 years of community association or HOA management experience Experience working directly with Boards of Directors Experience managing vendors, community projects, and homeowner concerns General understanding of accounting principles and association financial statements Strong Microsoft Office skills, particularly Excel, Outlook, Word, and Teams Excellent written and verbal communication skills Strong organization and time-management abilities Ability t