Physical Security Lead - International and Southeast

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Physical Security Lead within PNC's Physical Security organization, you will be based in Charleston SC. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The Physical Security Lead is responsible for leading key physical security programs supporting the organization’s international operations and Southeast regional footprint. Based in Charleston, South Carolina, this role will have primary responsibility for the International Traveler Safety Program, physical security oversight of international facilities and offshore delivery centers, and regional physical security support across South Carolina. The Physical Security Lead will also support other markets throughout the Southeast region as operational needs, incidents, projects, or emerging risks require. This position serves as a trusted security advisor to business leaders and employees, combining international security expertise, physical security risk management, intelligence monitoring, incident response, and regional security operations. Key Responsibilities International Traveler Safety ● Lead the enterprise International Traveler Safety Program and provide security support to employees traveling outside the United States. ● Conduct pre-travel risk assessments and provide country- and location-specific security guidance. ● Monitor travel to elevated- and high-risk destinations and develop appropriate risk mitigation measures. ● Coordinate secure transportation, lodging, protective services, and other security resources when warranted. ● Maintain traveler tracking and emergency communication capabilities. ● Support executive and high-profile international travel planning. ● Provide real-time support to international travelers during security incidents, emergencies, and major disruptions. International Facilities & Offshore Delivery Centers ● Provide physical security oversight for international facilities, including offshore delivery centers. ● Conduct and coordinate physical security risk assessments and annual security reviews of international locations. ● Partner with local business leaders, Information Security, Corporate Real Estate, and other stakeholders to evaluate security risks and controls. ● Develop recommendations to address identified vulnerabilities and track remediation efforts through completion. ● Maintain consistent physical security standards and assessment practices across international locations. ● Support security planning for new international locations, expansions, relocations, and other business initiatives. South Carolina & Southeast Regional Security ● Serve as the primary physical security lead for facilities and business operations throughout South Carolina. ● Conduct physical security risk assessments and provide recommendations to reduce risk to employees, facilities, and assets. ● Respond to and support security incidents, threats, workplace violence concerns, criminal activity, and other physical security matters. ● Develop and maintain relationships with local law enforcement and other public safety partners. ● Support security awareness initiatives and provide security guidance to employees and business leaders. ● Partner with security vendors and internal stakeholders to address guard, security technology, and facility protection requirements. ● Provide additional operational support to markets throughout the Southeast region as business needs, incidents, or staffing requirements dictate. Global Intelligence & Risk Monitoring ● Monitor geopolitical, criminal, terrorism, civil unrest, natural disaster, and other threats that could affect employees, travelers, facilities, or business operations. ● Maintain relationships with intelligence providers and external security partners. ● Develop timely security advisories, intelligence assessments, and executive-level briefings. ● Provide recurring reporting on emerging international risks and significant security developments. ● Translate intelligence into actionable recommendations for travelers, business leaders, and security stakeholders. Government & External Partnerships ● Develop and maintain relationships with U.S. Department of State Regional Security Officers, embassies, consulates, and other appropriate government partners. ● Build relationships with local law enforcement and security partners in domestic and international locations. ● Coordinate with external security providers and intelligence resources to support international operations and travel. ● Represent Physical Security in appropriate government, industry, and public-private security partnerships. Crisis Management & Incident Response ● Support international and domestic incident response and employee accountability efforts. ● Coordinate security response during political unrest, natural disasters, terrorism incidents, civil disturbances, criminal events, and other major disruptions. ● Develop security contingency and response plans for elevated-risk locations. ● Participate in crisis management planning, exercises, and after-action reviews. ● Provide timely situational awareness and recommendations to Physical Security leadership and business stakeholders during significant events. Program Management & Partnership ● Develop and maintain policies, procedures, standards, and playbooks supporting international and regional physical security. ● Manage relationships with security vendors and service providers. ● Establish program metrics and provide regular reporting to Physical Security leadership. ● Ident