Pharmacy Automation Specialist

Overview NaphCare is hiring a Pharmacy Automation Specialist  to join our pharmacy team at our  Corporate Headquarters  located in  Birmingham, AL. The Pharmacy Automation Specialist is responsible for taking ownership of the day-to-day operation, management, and continuous learning associated with the automated pharmacy packaging systems within a high-volume pharmacy environment. This position serves as the primary employee responsible for understanding machine workflow, maintaining operational readiness, training, supporting efficient production, monitoring packaging quality, and ensuring the system is operated safely, accurately, and effectively. This role requires a dependable, detail-oriented individual who is comfortable learning specialized equipment, developing strong working knowledge of machine processes, and serving as a key resource for daily packaging operations. The successful candidate will demonstrate initiative, accountability, strong adherence to procedures, and a commitment to quality, safety, cleanliness, and regulatory compliance. Responsibilities Take primary ownership of the day-to-day operation and workflow of the pharmacy automated packaging systems Train and supervise departmental personnel on the operation and maintenance of the pharmacy automated packaging systems Learn, develop, and maintain strong working knowledge of each machine’s functions, workflow, routine maintenance requirements, and operational best practices Supervise the operation of the pharmacy automated packaging systems in accordance with manufacturer instructions, pharmacy policies, and established workflow procedures Prepare, stage, and load medications, cassette/canisters, labels, packaging materials, and other consumables necessary for production Monitor production runs to ensure packaging accuracy, machine performance, and timely completion of assigned workload Verify medication identity, lot numbers, expiration dates, labels, and packaging information prior to and during production activities Inspect completed packages for accuracy, seal integrity, print quality, and overall product acceptability Oversee and if necessary perform routine daily and weekly operator-level cleaning, upkeep, and maintenance procedures Oversee and maintain machine readiness by monitoring supplies, consumables, and general equipment condition Identify production issues, equipment irregularities, jams, or exceptions and take appropriate action within role expectations, including timely escalation when needed Troubleshoot basic operational issues and coordinate escalation for issues requiring service or higher-level technical support, including being on call for support while not onsite Maintain accurate production logs, maintenance records, packaging documentation, and other operational records as required Support process consistency and recommend workflow improvements that enhance efficiency, reliability, and quality Work collaboratively with pharmacists, pharmacy technicians, supervisors, and operations personnel to meet productivity, turnaround time, and quality goals Maintain a clean, organized, and inspection-ready work area at all times Comply with all applicable pharmacy laws, regulations, company policies, safety standards, and quality assurance requirements Perform other duties as assigned to support pharmacy operations Qualifications High school diploma or equivalent Current pharmacy technician registration, license, or certification as required by applicable state law Ability to learn and become proficient in specialized pharmacy automation equipment Ability to establish and follow written procedures, work instructions, and quality standards Strong attention to detail and commitment to accuracy Basic computer skills and ability to complete documentation accurately Ability to work effectively in a fast-paced, deadline-driven environment Reliable attendance, punctuality, and strong sense of accountability Preferred: Prior pharmacy technician experience PTCB or NHA technician certification designation (CPhT or ExCPT) Prior experience with pharmacy automation, packaging systems, or production equipment Experience in long-term care, institutional, correctional, or high-volume pharmacy operations Experience with blister card, unit-dose, or adherence packaging workflows Experience serving as a primary user or lead operator for equipment or workflow processes Knowledge, Skills, and Abilities Strong sense of ownership and accountability for assigned equipment and workflow Ability to learn machine operations thoroughly and apply that knowledge consistently in daily practice Strong attention to visual detail and ability to detect packaging, labeling, or equipment issues Ability to perform repetitive tasks consistently and accurately without compromising quality Ability to handle automated equipment carefully and follow standard operating procedures without deviation Ability to troubleshoot routine issues, exercise sound judgment, and escalate appropriately Strong organizational skills and ability to manage multiple workflow tasks within assigned timelines Ability to work independently while also functioning effectively as part of a team Commitment to cleanliness, order, and equipment care Initiative to identify opportunities for improvement and help strengthen workflow reliability Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company. NaphCare Benefits for Full-Time Employees Include: Health, dental & vision insurance that starts day one! Prescriptions free of charge through our health plan, beginn