Patient Services Representative

Overview Pay: $19 - $21/hour Schedule: Monday - Thursday 7:45 - 5:00 and Fridays 7:45am - 1:00pm  Location: Fishers, IN Dr. J Pediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles. Responsibilities Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.  Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized Filing and scanning medical documents and office forms as directed Verifying all patient demographic, health, pharmacy, and insurance information Schedule and confirm patient appointments Cleaning the front office work area and other maintenance assignments as directed Motivated and willing to learn on the job Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines Qualifications Motivated and willing to learn on the job Front desk experience in a fast-paced environment Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines #IND