Patient Service Technician - CMV (Delivering Medical Equipment)

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. About the Role   The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high‑quality customer service.   Why This Delivery Technician Role Is Different   This role plays a critical part in supporting patient safety, comfort, and independence .  At our Phoenix Metro market , you’ll join a flagship facility , supportive, tight‑knit team where you’re known, valued, and trusted .  You’re not just dropping off equipment; you’re providing essential support to patients in their homes.   Key Highlights   Larger branch with close teamwork and strong support   Clear on‑call expectations with transparent rotation   Hands‑on role with mechanical and patient‑facing responsibilities   Stable schedule with flexibility   Safe Driver Bonus eligibl e   Schedule   Multiple shifts available – we service patients 7 days a week   On‑Call Transparency   On‑call once every 3 to 4 weeks   Paid an on‑call stipend   Paid from the moment you leave home for a call   Overtime paid if on-call causes over 40 hours in the week   Techs can take vehicle home for on-call duties – With management approval   Travel Requirements   Service radius up to 2 hours from the branch   Most technicians take their trucks home unless they are unable   Salary Range      $ 19.00 –$2 3.00 per hour   Pay varies based on experience, skills, and location   Eligible for Safe Driver Bonus   What You’ll Do   Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups   Deliver, set up, and pick up DME and supplies inside patient homes   Provide clear, compassionate, professional instruction on equipment use   Offer a high level of customer service and support to patients who may rely on this equipment for life‑sustaining needs   Load and unload equipment from the delivery vehicle   Respond to emergency delivery requests when needed   Complete delivery logs, pickup forms, and vehicle documentation accurately   Maintain supply components in patient profiles   Assist with equipment cleaning and minor repairs   Perform routine vehicle checks   Support additional duties as assigned   Required   Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups   High school diploma or equivalent   At least one-year of related work experience is required   21 years of age or older   Valid driver’s license   Completion of Apria’s Driver Training Program   English reading, writing, and speaking skills   Top Attributes for Success:   Willingness to learn   Dependability   Adaptability   Strong customer service and bedside manner   Mechanical aptitude   Comfort entering patient homes   Why You’ll Love Working Here   You make a meaningful impact on patients' lives   Supportive small‑team environment   Transparent and hands‑on leadership   Predictable schedule with some flexibility   Training and development opportunities   Independent work with strong team support   Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: Medical, dental, and vision care coverage Paid time off plan 401(k) Plan Flexible Spending Accounts Basic life insurance Short-and long-term disability coverage Accident insurance Teammate Assistance Program Paid parental leave Domestic partner benefits Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. #ApriaHealthcare #AccendraHealth