Patient Access Assoc - Weekends, RRC

Overview Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations. Responsibilities Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations. Qualifications Education H.S. Diploma or General Education Degree (GED) Required Work Experience 1 year exp in one of the following: Required Healthcare Revenue Cycle Required or Clinical role Required or Related clerical accounting/finance/retail/customer service Required 3 years of healthcare Revenue Cycle/Call Center experience Preferred Prior Epic experience Preferred Licenses and Certifications None Required Certification with Healthcare Financial Management Association Preferred or Certified Revenue Cycle Representative Preferred Business Unit : Company Name Piedmont Healthcare Corporate