Paralegal

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support by managing case files, conducting legal research, preparing legal documents, and ensuring all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team’s success. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES Key Responsibilities: Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.  Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in the preparation of documents for court filings. Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings. Ensure all necessary documentation is accurate and up to date. Communicate with clients to obtain information, provide updates on case status, and assist with answering routine questions. Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders. Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence. Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Associate’s degree in Paralegal Studies or related field; Paralegal certification preferred. Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems. Strong understanding of legal terminology, processes, and documentation requirements. Excellent written and verbal communication skills to interact professionally with clients and court personnel. Ability to review and organize detailed documents with accuracy. Strong organizational skills with the ability to manage multiple priorities and deadlines. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a p