Operations Vice President (Operational Intelligence) - Parametric
Morgan Stanley · Alpharetta, Georgia, United States of America
📍 Alpharetta, Georgia, United States of Americavia workdayFirst listed here 2026-09-28
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ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
ABOUT THE TEAM
The Operations Control team enables Parametric Operations to grow through disciplined scale and confident decisions, without increasing operational exposure. The team partners closely with Operations leadership to identify risk early, improve decision quality, strengthen operational resiliency, and support sustainable growth through effective controls, processes, and governance.
ABOUT THE ROLE
The Operations Vice President (Operational Intelligence) serves as the senior operational risk analytics lead embedded within Parametric Investment Operations. They will partner with investment operations leadership to measure, monitor, and improve the performance of daily processes by using data, trends, and metrics to escalate risk early and ensure controls are effective, quantifiable, scalable, and aligned with business objectives.
Drives KRI design and data-driven, continuous control monitoring to improve scalability
Proactively identifies emerging and interconnected risks through operational and adverse scenario analysis
Acts as a hands-on risk and escalation partner within live operational workflows
Leads assessment of control effectiveness, incidents, and material business changes
Plays a key role in business activity change initiatives (automation, platform changes, new business activities)
The ideal candidate combines strong operational risk discipline with investment operations expertise, data-driven analytical thinking, and the ability to influence senior stakeholders in a fast-paced, highly regulated environment.
PRIMARY RESPONSIBILITIES
Key Risk Indicator (KRI) Design, Monitoring, and Reporting
Design and maintain KRIs aligned to material risks, controls, and business processes
Establish KRI definitions, data sources, thresholds, and escalation criteria with operational leaders
Analyze KRI trends and exceptions to identify emerging risks, support management decisions, and drive action
Automated and Continuous Control Monitoring
Develop automated control monitoring using system data, risk thresholds, exception aging, and anomaly detection
Partner with Technology and Operations to convert manual controls into scalable monitoring and testing
Establish control exception alerting and escalation workflows for timely investigation and remediation
Risk Interaction, Factor, and Mapping Analysis
Analyze risk, control, process, system, and dependency relationships to identify concentration and interconnected risk
Develop risk maps and factor analysis linking events, control failures, and vulnerabilities to underlying drivers
Use analysis to prioritize risk mitigation strategies, inform control design, and improve risk visibility
Risk Detection and Adverse Scenario Analysis
Analyze operational data, incidents, near misses, control exceptions, and emerging trends to detect increasing risk
Develop adverse scenarios and stress analyses for critical workflows to assess potential client, financial, regulatory, and operational impacts
Translate findings into mitigation, resiliency, and escalation recommendations
Risk Escalation Management
Serve as the dedicated point of risk escalation and judgment for Parametric Investment Operations
Integrate risk management practices into daily operations and strategic initiatives
Provide independent risk challenge on operational decisions and transformation initiatives
Risk and Control Effectiveness
Evaluate control effectiveness and identify gaps, vulnerabilities, concentration risks, and failure points
Partner with operational leaders to identify emerging risks and drive sustainable remediation
Maintain operational risk and control inventories, maps, and documentation
Incident Management and Root Cause Analysis
Oversee Investment Operations incident reporting, escalation, investigation, and resolution
Lead root cause analysis for significant Investment Operations incidents, control failures, client impacts, and near-misses
Monitor corrective action plans to ensure timely and sustainable remediation
Identify recurring or systemic operational risks
Business Activity Change and Resiliency
Support resiliency planning for critical workflows and client servicing
Assess operational impacts of technology, automation, and process changes
Identify and mitigate control gaps for new business activities and material changes with business leads prior to implementation
JOB QUALIFICATIONS
Bachelor’s degree in Finance, Accounting, Business, Economics, Operations, Risk Management, Data Engineering, Data Analytics, Information Systems and Analytics, or related field
7+ years of experience in investment operations, operational risk, control assurance, business controls, process governance, change management, business intelligence, data engineering and anal
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