Operations Manager (Onsite)

Date Posted: 2026-09-22 Country: United States of America Location: US-CT-WINDSOR LOCKS-B2 ~ 1 Hamilton Rd ~ BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. As an Operations Manager, you will lead a team of approximately 20 employees supporting Collins Aerospace aftermarket repair operations. You will be responsible for the day-to-day execution of operations, ensuring safety, quality, delivery, customer service, and financial objectives are achieved. What You Will Do Lead, develop, and motivate a team of approximately 20 employees, establishing clear expectations and fostering a culture of accountability, safety, quality, and continuous improvement. Plan, schedule, and coordinate daily operations to meet turnaround time (TAT), customer service, delivery, and sales objectives. Manage the administrative, operational, financial, technical, and contractual aspects of assigned programs and ensure alignment with business goals. Partner with cross-functional teams, including Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service, to resolve issues and ensure timely completion of work. Monitor operational performance, identify constraints and opportunities, and implement corrective actions to improve productivity, quality, delivery, and customer satisfaction. Lead cost-reduction and process-improvement initiatives utilizing Lean/continuous improvement methodologies. Ensure employees are properly trained and qualified to perform work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements. Ensure adequate staffing and resources are available to properly handle, protect, segregate, and preserve parts throughout the repair process. Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decision making. Qualifications You Must Have Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience Experience in production, operations or manufacturing in supervisory role. Qualifications We Prefer Experience in aerospace MRO, component repair, overhaul, or aftermarket operations. Experience managing operations against turnaround time (TAT), on-time delivery, customer service, quality, and financial targets. Experience leading cross-functional teams and resolving operational issues in a fast-paced environment. Ability to communicate at all levels of the organization. Experience using SAP or equivalent enterprise systems. Lean manufacturing/continuous improvement experience. What We Offer Some of our competitive benefits package includes:    Medical, dental, and vision insurance   Three weeks of vacation for newly hired employees   Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option   Tuition reimbursement program  Student Loan Repayment Program   Life insurance and disability coverage   Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection  Birth, adoption, parental leave benefits  Ovia Health, fertility, and family planning   Adoption Assistance            Autism Benefit   Employee Assistance Plan, including up to 10 free counseling sessions   Healthy You Incentives, wellness rewards program  Doctor on Demand, virtual doctor visits   Bright Horizons, child and elder care services  Teladoc Medical Experts, second opinion program    And more!   We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!  Role type definition: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.   Apply now and be part of the team that’s redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether