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Operational Risk Oversight Officer-Technology, Data and Operations

Truist Financial · Charlotte, NC

📍 Charlotte, NCvia workdayFirst listed here 2026-10-20
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The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: JOB SUMMARY The Operational Risk Oversight Officer is a key contributor to the Truist second line-of-defense Operational Risk Oversight team responsible for independent risk oversight for the Technoloygy, Data, & Operations team at Truist. Operational Risk Oversight Officers work closely with Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management to advise on operational risk-related topics, provide effective challenges of Operational and Enterprise Risk Programs, and independently identify and assess operational risks across their assigned areas of oversight. This position can sit in any Truist hub location. This is an on-site 5 day in-office position. No remote options available. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Provides independent risk oversight for Truist Business Units by effectively identifying, monitoring, mitigating, and reporting on operational risks. Escalates key risk matters to the Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management, as needed. 2. Reviews and challenges first line-of-defense (1LOD) Risk Program execution as required by policy or directed by the ORO Director. Monitors, reviews, and challenges risk and control self-assessments, scenario analyses, loss analyses, change risk assessments, readiness assessments, key indicators, and risk identification. Documents effective challenge within Archer (or other solutions) as prescribed by Risk Program requirements. Issue Findings in accordance with the Enterprise Issues Management Policy. 3. Attends Business Unit Risk Committees/Working Groups and other Steering Committees relevant to the assigned oversight areas. Engages with key 2LOD partners (e.g., Compliance, Technology, Financial Crimes, etc.) regularly to stay informed on risk drivers impacting operational risk. 4. Participates in strategic initiatives with broad operational and enterprise level impact. Provides leadership and strategic direction in the design of solutions to complex problems. Uses business acumen and experience to enable and enhance communication between businesses and 2LOD functions. 5. Strengthens and sustain a proactive risk culture by demonstrating effective risk management and establishing productive partnership routines across the organization including direct engagement with executives and senior management. Interfaces regularly to influence outcomes related to the effective management of Operational Risk. 6. Possesses a strong subject matter expertise and is a steward of the Operational and Enterprise Risk frameworks. Executes and directs independent oversight of the adequacy of operational controls to achieve business outcomes to meet strategic and financial goals within risk appetite. 7. Monitors legal, regulatory, compliance and audit matters for assigned BU oversight areas and ensure timely action and monitor risk exposures, concentrations, and limits for compliance with risk appetite. Qualifications Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree with major in financial-related discipline (accounting, business, finance, etc.) or equivalent education and experience. 2. Ten+ years of banking or risk management experience with subject matter expertise in area of oversight. Strong grasp of Operational and Enterprise Risk Frameworks including risk identification and assessment. Working knowledge of enterprise Governance Risk and Compliance (eGRC) platforms and tools (e.g., RSA Archer). 3. Subject matter expertise related to business functions which may include by are not limited to deposits, consumer lending, payments, investment banking, commercial lending, human resources, legal, and finance. 4. Strong business acumen / knowledge, problem solving, critical thinking, influencing, and decision-making skills. 5. Experience operating independently and navigating ambiguity to deliver value. 6. Time management skills and adaptable to dynamic and complex work environment with multiple concurrent deliverables. Demonstrated ability to organize and manage complex initiatives and deliver high-quality, executive level work products. 7. Excellent interpersonal and communication skills demonstrating the ability to establish credibility with all levels of management effectively. 8. Comfort with data and applying analysis to derive value-add insights. 9. Adept with Microsoft Office products. 10. Ability to travel, occasionally overnight. Preferred Qualifications 1. Fifteen+ years of banking or risk management experience with subject matter expertise in area of oversight. 2. Postgraduate degree in Accounting, Business, Finance or related field, or equivalent education and related training. 3. Audit experience. 4. Familiarity with financial services related laws, rules, regulation

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