On-Call Juvenile Custody Services Specialist

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $31.18 - $41.51 Hourly Department: Department of Community Justice (DCJ) Job Type: On-Call Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): October 01, 2026 The Opportunity: OVERVIEW Do you have a passion to help youth involved in the juvenile justice system? Do you want to make a difference in their lives and the lives of their families? Do you believe that all youth are capable of turning their lives around? Are you passionate about helping others? Do you thrive when working on a team? If you answered "yes" to these questions, we want you to join our team as an On-Call Juvenile Custody Services Specialist! The Department of Community Justice Juvenile Detention is seeking committed, enthusiastic and compassionate On-Call Juvenile Custody Services Specialists (JCSS) to serve a critical, operational role within the Juvenile Detention Facility.   Working with culturally diverse juveniles, you will be responsible for the guidance, supervision, security, safety and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual challenges. This work includes group and recreational programming, facilitation of cognitive skill groups, and fostering pro-social behavior. Documentation, accurate record keeping, and report writing are critical to this role. The Detention Facility Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and enrichment activities. Duties include, but are not limited to:  Conduct behavior observations and assessments of individual youth detainees and groups of detained youth through active supervision which is the intentional and focused monitoring of youth in custody utilizing the components of movement within the environment, situational awareness, and frequent pro-social youth interactions. Prepare detailed incident reports for incidents that occur, daily individual behavior summaries of youth, and both verbal and written daily unit and shift reports, individual youth records, and for juvenile counselors/workers and/or court purposes. Assist with the intake process of juveniles into the facility and support preliminary hearings. Staff may be expected to collect and secure youth’s personal belongings, supervise and manage juveniles prior to screening to determine if youth will be admitted into the detention facility.  Ensure the safety and security of the detention facility at all times. Expected to deliver pro-social role modeling and facilitate skill-building activities for individual youth and groups of detained youth through skill groups with an emphasis on developing pro-social behaviors and skills.  Supervise volunteers and/or contractors while they facilitate skill-building activities for individual youth and groups of detained youth. May assist with orientation of newly admitted youth to the juvenile detention facility by explaining facility rules and the facility behavior level system. Staff are expected to introduce youth to the structure of daily routines, outlining the expectations for behavior and providing information to youth on available programs and services. Staff will also ensure youth understand the importance of their safety, rights, and responsibilities within the detention facility.  Perform other duties as assigned The detention facility has two-level pods that house youth. All On-Call Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All On-Call Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs. The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. All JCSS staff are Essential Personnel that are required to be at work when scheduled, regardless of inclement weather or building closures. On-Call JCSS are eligible to work up to 40 hours per week.  We don’t just hire you—we invest in you. To ensure you feel confident, safe, and fully prepared to make an impact from day one, all new On-Call Juvenile Custody Services Specialists (JCSS) complete a robust 144-hour paid training program during their first 30 days : Classroom & Hands-On Instruction (80 Hours): Master the fundamentals during an intensive, 10-day consecutive onboarding program (8 hours per day) blending theory with practical, hands-on safety skills. On-the-Job Training (56 Hours): Transition smoothly into the facility by shadowing designated, veteran trainers who will guide you through real-world scenarios. Must be completed within your first 30 days. Digital Onboarding (8 Hours): Complete essential computer-based learning required for all Juvenile Service Division (JSD) personnel. Come Find Your Why! (video) Workforce Equity:   At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-