Microsoft Security Coach

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us. About the Role The Security Coach is a client-facing security advisor responsible for helping customers improve their security posture through recurring coaching, tactical deep-dives, roadmap planning, and practical guidance. In this role, you will partner closely with customers, Quisitive MDR/SecOps teams, Customer Success, and technical consultants to translate security insights, Microsoft telemetry, compliance requirements, and threat trends into clear, actionable recommendations. This role supports Quisitive's Spyglass managed security service offering by helping customers understand their current security state, prioritize improvements, and drive adoption of Microsoft security capabilities in a way that aligns with their business goals, risk profile, licensing, and operational needs. As Microsoft continues to expand AI-powered capabilities across the security and productivity landscape, this role will also help customers understand emerging AI security and governance considerations related to Microsoft Copilot, AI-enabled workloads, and agent-based technologies. While AI security is not the primary focus of the role, the Security Coach will help customers balance innovation, security, compliance, and risk as they adopt these solutions. What You'll Do Lead recurring customer security coaching sessions, including tactical reviews, advisement sessions, and executive-level security discussions. Review threats, incidents, posture trends, identity risks, compliance insights, and Microsoft security telemetry to identify meaningful areas for improvement. Translate technical findings into clear, business-focused recommendations, roadmaps, and next steps. Partner with MDR/SecOps, Customer Success Managers, consultants, and analysts to align customer priorities, risks, workstreams, and communication plans. Help customers improve their understanding of their security environment and the effectiveness of their tools, processes, and controls. Review and provide guidance across Microsoft security capabilities, including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, Microsoft Purview, Conditional Access, MFA, PIM, email security, insider risk, and cloud app governance. Provide guidance on emerging AI security and governance practices related to Microsoft Copilot, AI-powered workloads, and agent-based technologies. Build and maintain customer-specific security roadmaps tied to licensing, budget, risk priorities, compliance drivers, and measurable outcomes. Conduct security architecture and adoption planning to help customers optimize the value of their Microsoft tools and licenses. Analyze security trends and make recommendations related to external and internal threats, including malware, identity-based risk, data leakage, attack surface reduction, and emerging AI-related security risks. Prepare advisement materials, tactical decks, quarterly executive summaries, and customer-facing recommendations using evidence from dashboards, analytics tools, KQL queries, reports, and telemetry trends. Guide client conversations toward additional security enhancements, roadmap initiatives, and continuous improvement opportunities. Monitor customer security issues, escalations, and requests, validating context and converting learnings into repeatable guidance. Contribute to playbooks, best practices, and coaching materials while mentoring supporting consultants or analysts as needed. Develop foundational knowledge of Microsoft Agent 365 and related agent governance capabilities to support future customer discussions, assessments, and service offerings. What You'll Bring 8+ years of cybersecurity, cloud security, managed security services, or related technical advisory experience. Strong client-facing consulting experience. Must have advisory skills with the ability to build trust, lead conversations, and influence business and technical stakeholders. Experience working with Microsoft security products and capabilities, including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Purview. Experience reviewing security telemetry, dashboards, reports, incidents, identity risks, and compliance-related insights. Strong understanding of security frameworks and compliance drivers such as NIST CSF, CIS Controls, PCI, HIPAA, or similar standards. Ability to translate complex security data into practical, actionable recommendations for both technical teams and executive audiences. Strong business acumen with the ability to connect security priorities to customer goals, operational needs, and risk reduction. Excellent written, verbal, presentation, and executive storytelling skills. Strong problem-solving, decision-making, time management, and organizational skills. Ability to manage multiple customers, priorities, and workstreams in a fast-paced environment. A collaborative mindset with the ability to work across functional teams, including MDR/SecOps, Customer Success, consulting, and customer stakeholders. A high level of professionalism, ownership, and composure when managing deadlines, changing priorities, and customer-facing situations. A growth mindset, curiosity, and desire to continuously learn and adapt as the security landscape evolves. Familiarity with AI security, AI governance, Microsoft Copilot, or emerging security considerations related to generative AI, including data protection, identity governance, a