Medical Assistant-PACE Program-Cape Coral

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits day 1 Schedule-Monday - Friday 8 am - 5 pm This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting following the regulations and guidelines established for PACE organizations. Qualifications: •    High School Diploma or GED •     Medical Assistant Certification •    BLS Certification •    One year of experience working with the frail elderly, long-term care population or end-of-life care preferred. Competencies: •    Satisfactorily complete competency requirements for this position. Skills and Knowledge •    Must possess excellent communication skills  •    Must be organized and have excellent time management skills  •    Proficient in Excel, Microsoft Office, Outlook, and electronic medical records •    Must possess strong sense of professionalism, good critical thinking, creativity, flexibility, and excellent problem-solving skills •    Must possess high ethical standards •    Must be comfortable in self-directed daily work •    Strong desire to work in a team-based model of care  Responsibilities of all employees: •    Represent the Company professionally at all times through care delivered and/or services provided to all clients. •    Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. •    Comply with Company policies, procedures and standard practices. •    Observe the Company's health, safety and security practices. •    Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. •    Use resources in a fiscally responsible manner. •    Promote the Company through participation in community and professional organizations. •    Participate proactively in improving performance at the organizational, departmental and individual levels. •    Improve own professional knowledge and skill level. •    Advance electronic media skills. •    Support Company research and educational activities. •    Share expertise with co-workers both formally and informally. •    Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities •    Regular collaboration with CNAs, nurses, medical providers, and other members of the interdisciplinary team to ensure patient's clinical care needs are met. •     Perform administrative duties including authorizing/scheduling appointments, coordinating transportation services, performing data entry, answering telephones, ordering supplies/stocking inventory.  •    Coordinating with outside providers/consultants.  •    Perform clinical duties including taking medical histories, obtaining vital signs/rooming patients, collecting and preparing laboratory specimens, and providing medications or immunizations as directed by a provider. •    Assist with transfers and scheduling of follow-up care •    Screen incoming calls for referral to physicians and practitioners •    Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. •    Supports and demonstrates effective and professional communication with patients and family members. •    Works collaboratively with the administrative and operations staff. •    Gathers patient data through interview and observation. •    Assists patients and families with preparation for examination. •    Assists the physician or NP during examination and procedures. •    Documents patient data, treatments, procedures, and patient education according to PACE specific policies. •    Assists the physician or NP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling  information to obtain specialty testing, and/or specialty physician consultation. •    Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. •    Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. •    Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. •    Practices the efficient use of supplies. •    Assists business office as needed with reception, scheduling •    Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider. •    Adheres and assures compliance with PACE specific policy, procedures, value statements and Commitment to              Excellent standards. •    Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in PACE policies. Compensation Pay Range: $20.26 - $30.16 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/ .