Media Systems Engineer II

Job Posting Title: Media Systems Engineer II Req ID: 10131802 Job Description: This role must sit in Burbank, CA; it is a permanent afternoon/evening shift and weekends are required.  Friday (2PM-11PM), Saturday-Sunday (12PM-9PM), Monday-Tuesday (2PM-11PM). Wednesday and Thursdays off. Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.   Here are a few reasons why we think you’d love working here: Building the future of Disney’s media:  Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come Reach, Scale & Impact:  More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally Innovation:  We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams. Job Summary: Disney Media Systems Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency. Disney Media Systems Engineers often find themselves at the crossroads between hardware, and software-based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer- facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more. The Media Systems Engineer II position is the perfect role for an engineer who has some hands-on sustainment and design/build experience with the creation, production, and distribution of linear or digital video/audio content. Media Systems Engineer II’s are primarily focused on the sustainability of our existing technology. They are the start of a tiered sustainment model where incidents are escalated from a shared operations team (tier 1) to the Media Systems Engineer II’s (tier 2) and beyond. Additionally, while Media Systems Engineer II’s are learning the nuances of Disney’s technology and learning to apply their own education and engineering experience, they may be asked to work on some system integration projects; documentation and preventative engineering. Media Systems Engineer II’s use their experience to solve increasingly complicated issues without much support for more senior engineers and can easily perform integration tasks with little direction. Responsibilities and Duties of the Role: Architect, design, source, and construct media technology environments that allow DEET Technology the ability to acquire, produce, store, stream, distribute our content. Resolve issues that affect production, broadcast, and content distribution across multiple DEET networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems. Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments. Analyze and troubleshoot cloud platforms as necessary. Manage third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e., full time, freelance, union agencies, maintenance providers, contractors, service providers, etc.). Select, train, motivate and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Specify and procure equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies. Develop long range plans for future media technology needs, including capital improvements, to enhance production and distribution capabilities. Assist in the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals. Provide operational support of all activities related to operating, maintaining, and programming the audio and video production/