Manhattan WMS Administrator

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.    Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!   If you are a warehouse systems professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our Forney, Texas location, you will serve as the on-site Manhattan WMS Administrator , supporting warehouse operations through system administration, troubleshooting, and continuous improvement initiatives. If you have experience with Warehouse Management Systems, SQL, and production support, and if you are a collaborative problem solver who enjoys working closely with operations teams, this role offers the opportunity to make a direct impact on system performance, inventory accuracy, and overall warehouse efficiency. AS THE MANHATTAN WMS ADMINISTRATOR, YOU WILL: Strong knowledge of Manhattan SCALE configurations and services Be the on-site subject matter expert for WMS and provide ongoing support and troubleshooting assistance to warehouse staff Troubleshoot and resolve system issues, ensuring minimal downtime Ability to analyze and understand the business needs and objectives Experience with database troubleshooting (SQL) Ability to provide coaching to supervisors, floor users, coordinators Collaborate with development, infrastructure, and business teams to enhance system performance Document the design and analysis of process flows for future reference and maintenance Other duties/projects as assigned SCHEDULE: This is a 1st shift position that is based fully onsite. Hours may vary based on the needs of the business. REQUIRED EDUCATION, EXPERIENCE & SKILLS: Minimum 2 years hands-on experience working with Warehouse Management Systems (WMS) with a strong preference for Manhattan experience. Understanding of core WMS concepts such as locating, allocation, and data flow across integrated systems. Knowledge of SQL. Experience in production support and incident management. Demonstrated ability to manage and follow through on incident reports from initiation to resolution, collaborating with cross-functional teams to troubleshoot and close issues. Understanding of data flow within integrated systems, including WMS logic and end-to-end system functionality. Strong organizational and communication skills to manage timelines, resources, and stakeholder communication. Legal work authorization in the United States - Sponsorship will not be provided for this role now or in the future. PREFERRED EDUCATION, EXPERIENCE & SKILLS: Experience with Manhattan WMS, including a high-level understanding of configuration and functionality. Strong SQL capabilities Data base administration experience Bilingual Spanish Knowledge of ISO QMS Why Work in the Dallas-Fort Worth Area   Our distribution center is located in Forney, TX, one of the fastest-growing communities in the Dallas-Fort Worth metroplex. Conveniently located just east of Dallas, Forney offers easy access to world-class dining, entertainment, professional sports, shopping, and cultural attractions throughout the DFW area. Residents enjoy a strong sense of community, highly rated schools, affordable housing options compared to many m ajor metro areas, and a variety of parks, recreation, and family-friendly activities.   About Our Location   Our Forney Distribution Center plays a key role in supporting Copeland customers across North America through efficient warehousing, inventory management, and order fulfillment operations. The facility serves as a critical hub within our supply chain network, helping ensure the timely delivery of HVACR products and solutions to customers. Team members work closely across operations, customer service, materials, inventory, and transportation functions in a fast-paced, collaborative environment focused on safety, quality, and continuous improvement. As the site continues to grow, employees have opportunities to develop their skills and advance their careers within Copeland's global organization. Our Commitment to Our People   Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.   Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.   Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.    Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning