Manager, Revenue Operations Analytics (ROPS)

Posting Date 09/14/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America Would you like to work for a company with Core Values such as TEAM and FUN?  Do you want your work to make a difference?  Are you looking to build your career in healthcare and have a passion for growth and development?  Then, join our growing team, which offers abundant opportunities to develop your professional and personal skills, advance your career, and positively impact our patients' lives.   At DaVita, our mission is to be the provider, partner, and employer of choice! As a key member leading our team of Analysts, you will play a critical role in collaboration with teams across our Revenue Operations department for developing analysis deep dives and action plans, bulk remediation and tracking projects, teammate growth and development, improving yield and efficiency, and supporting our insurance and internal partners. This includes but is not limited to developing and supporting strategic recommendations across the team and department in key focus areas, such as revenue strategy, process improvements, and operations innovations driven by numbers. Much of the role will be focused in employee growth and development, strategy, efficiency and efficacy creation, and innovation.  The role has a high level of visibility with senior leadership given as our team supports the highest impact issues, requires cross-functional collaboration, and overall ability to impact the bottom line. The right candidate will be expected to: 1) Develop people 2) effectively create and communicate key messages from analysis to propose and support partners in driving efficiencies 3) drive and lead projects start to finish.   The Revenue Operations Analytics Manager will be responsible for identifying and implementing opportunities within DaVita’s revenue cycle, in collaboration with teams across the company, to grow DaVita’s revenue and improve bottom-line performance within our Revenue Operations team (ROPS). The ROPS Analytics Manager is responsible for interacting with team leaders at all levels of the organization to develop, manage, evaluate, and make recommendations on projects that impact ROPS workforce, planning, and strategy. Essential Function:   Team Development & People Leading Duties Provide daily supervision, direction, mentoring, coaching, performance management and teammate relations monitoring; escalate to Sr. Manager, as necessary.  Monitor performance results to evaluate compliance, quality, production, and effectiveness of Analyst deliverables Understand and communicate DaVita company policies and procedures.  Build effective and engaging learning content and other tip sheets or job aids for new policies and new or existing processes that will be utilized by the teammates.  Support, communicate, and ensure departmental goals and objectives are achieved.  Support, build, and promote a positive and collaborative culture across all teams.  Assist Sr. Manager with teammate employment activity such as hiring, promoting, job performance, evaluations, timeclocks/PTO, and disciplinary action as required.  Write and conduct teammate annual Performance Development Reviews (PDRs) and host career conversations as required.  Maintain teammate records in compliance with DaVita policies and any applicable laws.  Know, understand, and follow DaVita teammate guidelines as well as local safety and security policies and procedures.  Reporting & Administration  Gather sensitive reports, metrics, and communication  Proactively provide updates and recommendations within executive presentations  Measure and evaluate results to determine the direction of projects and resources  Pull robust data sets and process maps when applicable Stay up to date on the technology innovations and relay appropriate messaging and training to the team Program & Project Management  Lead or actively participate in special projects.  Serve as a liaison between the data analytics team and other departments to ensure business needs and performance metrics are met in an efficient and effective manner.  Support the analytics team manager via business acumen and technical knowledge.  Meet tight deadlines in a time sensitive and resource constrained project environment.  Provide frequent updates to manager regarding the status of activities and initiatives.  Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business.  Select and manage resources to accomplish project objectives  Identify and influence strategic business relationships, internally and externally, between ROPS leadership teams  Set priorities and direction for projects  Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities  Other Duties    Champion the DaVita Mission and Values both internally and externally  Attend team meetings, phone conferences, and training as scheduled or needed  Perform other duties as assigned or required  Abide by HIPPA Travel required: up to 5-10%  Perform other duties or projects as needed or assigned    The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. This job description does not constitute an employment contract.    Qualifications:   Required: Bachelors Degree in related field of study 3-4+ years in analytics 3+ years in people management experience Excellent interpersonal skills  Strong leadership coaching and teammate development skills. Advanced skills in all Microsoft applications; Outlook, Word, PowerPoint, Excel, SharePoint, Visio, Teams  Effective training and presentation skills  Excellent