Manager, Product Owner Financial Systems and Technology

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Product Owner, Oracle P2P is responsible for Markel's Oracle Procure-to-Pay (P2P) applications, spanning Procurement, Accounts Payable, Expenses, and Cash Management. This role serves as the primary liaison between the Financial Systems & Technology team and IT, ensuring Finance priorities across the P2P suite are clearly communicated, prioritized, and delivered. In addition to owning the day-to-day configuration, performance, and controls of the P2P applications, this role partners closely with the Senior Transformation Lead, Financial Systems on the identification and deployment of AI and automation opportunities across the P2P suite, ensuring the system evolves to support changing business requirements. Reporting to the Director, Financial Systems & Technology, the Product Owner will represent Finance's interests on the strategic Oracle roadmap and drive continuous improvement across the end-to-end P2P process. Key Responsibilities Oracle P2P Product Ownership Serve as the Finance product owner for Oracle P2P applications, ensuring configuration, functionality, and data integrity support the end-to-end process Partner closely with business stakeholders, including senior leadership within Global Disbursements, to understand priorities, keep them apprised of planned and in-flight system enhancements, and create a forward-looking P2P product roadmap that aligns business needs, technical feasibility, and Finance’s strategic objectives Act as the Finance point of contact for prioritization and issue escalation across the P2P suite Identify and champion enhancements that improve P2P efficiency, control effectiveness, and reporting quality, working with IT to scope and deliver solutions Monitor system performance and data quality across P2P modules, coordinating resolution of issues with IT and ensuring root-cause findings are translated into process controls and preventative measures Maintain a working understanding of upstream and downstream impacts of P2P configuration changes on the general ledger, reporting, and related financial systems Provide oversight to the Managed Services team responsible for routine P2P operations, ensuring day-to-day ‘run the engine’ activities run smoothly and established processes and deadlines are followed AI & Automation Enablement Stay abreast of emerging Oracle-native AI and automation capabilities within the P2P suite, and proactively flag relevant opportunities to the Senior Transformation Lead, Financial Systems Partner with the Senior Transformation Lead, Financial Systems to evaluate proposed AI and automation use cases against P2P system capabilities, configuration constraints, and data quality considerations Own the underlying P2P system configuration and data readiness required to support AI and automation initiatives led by the Senior Transformation Lead, Financial Systems Provide subject matter expertise on P2P processes and controls during the design, pilot, and rollout of AI and automation solutions, ensuring compatibility with existing system architecture Ensure AI and automation solutions deployed within P2P comply with internal controls, data governance, and audit requirements once implemented Requirements & Solution Design Take full ownership of gathering, documenting, and translating P2P business requirements into technical solutions in partnership with IT Act as subject matter expert on the technical aspects of P2P solution development and integration, including requests for changes and deviations from specifications Define and manage scoping, requirements definition, and prioritization activities for P2P initiatives of significant size and complexity Lead the selection of appropriate business analysis and testing methods, drawing from plan-driven/predictive or more adaptive (iterative and agile) approaches as appropriate Own the coordination of end-to-end testing efforts for P2P system changes, including test strategy, UAT coordination across stakeholder groups, and issue resolution to closure Ensure system enhancements and configuration changes continue to align with evolving business requirements across the P2P suite Process Governance & Continuous Improvement Drive continuous improvement across the end-to-end P2P process, from requisition through payment, in partnership with Procurement, Disbursements, and Treasury Drive standardization and compliance across business units and geographies to support automation and AI adoption within P2P Define and monitor KPIs and control metrics (e.g., PO compliance rate, invoice cycle time, exception management) to drive process improvement Benchmark performance against best practices and industry standards, proactively identifying and championing process improvements Foster collaboration across Procurement, Disbursements, Treasury, Finance, and IT teams, and promote a culture of accountability and service excellence Data Governance & Controls Ensure internal controls are in place, functioning appropriately, and documented across the P2P suite Own control documentation and remediation activities for the assigned area Maintain audit readiness across all Finance processes under ownership and proactively assess the control impact of system or process changes Liaise with external auditors and coordinate responses to information requests Stakeholder Partnership & Communication Serve as the primary liaison between the Financial Systems & Technology team and IT, ensuring Finance