Manager of Public Safety Accountability

JOB LOCATION 15151 E Alameda Pkwy Aurora, Colorado 80012-1555 Cit y  of Aurora ,  Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:   Integrity ,   Respect, Professionalism , and   Customer Service , and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES Salary to be commensurate with experience The hiring range for this position is $130,000 - $160,000/annually The full salary range for this position is $112,800 - $141,00 - $176,250/annually APPLICATION PROCESS: To be considered for this exceptional career opportunity, submit your resume, cover letter, and a list of six work-related references (who will not be contacted without prior notice) by September 18, 2026 . For additional information about this position please contact: KYLIE WILSON Principal Consultant CPS HR Consulting Email:  [email protected] Website:  www.cpshr.us Candidates deemed to have the most relevant and strongest backgrounds will be invited to participate in a preliminary screening interview with the consultant. Those individuals determined to be best suited will be invited to participate further in a formal assessment process with the City.  An appointment is anticipated upon the completion of comprehensive reference and background checks. OVERVIEW OF JOB The Public Safety Accountability Manager leads the City’s Public Safety Accountability Division and provides independent civilian oversight designed to strengthen transparency, accountability, public confidence, and continuous improvement across public safety services. This position monitors and reviews public safety functions, programs, operations, policies, accountability processes, investigations, critical incidents, and systemic trends, including matters involving police, fire, emergency communications, detention, sworn and non-sworn personnel, and other public safety agencies or activities. The Manager serves as a trusted, objective, and impartial accountability leader who works with City Management, Public Safety Policy Committee, public safety departments, community members, oversight partners, and other stakeholders to ensure accountability processes are thorough, fair, transparent, and responsive to community needs. PRIMARY DUTIES & RESPONSIBILITIES Leads the Public Safety Accountability Division, including development of division goals, work plans, procedures, performance measures, reports, and operational priorities. Provides independent civilian oversight of designated public safety accountability matters, including complaints, administrative investigations, use of force matters, officer-involved shootings, in-custody deaths, and other critical incidents involving sworn public safety personnel. Reviews and monitors complaint classification decisions, investigation processes, investigative findings, and discipline-related recommendations to evaluate thoroughness, fairness, objectivity, consistency, and compliance with applicable laws, policies, procedures, and accountability standards. Conducts or coordinates complaint intake, community referrals, and explanations of the accountability and investigative process to complainants, community members, and other stakeholders. Identifies case-specific and systemic issues through review of complaints, investigations, critical incidents, policy application, discipline outcomes, public safety data, and operational trends. Develops recommendations for improvements to policies, procedures, training, supervision, accountability systems, complaint processes, and public safety practices. Prepares written analyses, executive briefings, public reports, annual reports, statistical summaries, and trend analyses regarding accountability activities, while protecting confidential, privileged, and legally protected information. Responds to critical incidents involving death or serious bodily injury; by obtaining relevant and critical incident information, monitors associated city investigation and reviews and issues findings in coordination with the release of related city reports. Develops and implements an annual accountability work plan based on risk assessment, complaint trends, public safety priorities, community concerns, and post–Consent Decree sustainability needs. Partners with public safety departments, legal counsel, City leadership, community stakeholders, and external oversight partners to support fair, consistent, and transparent accountability practices. Serves as a liaison between the city, community members, public safety departments, oversight bodies, and other stakeholders to build trust, promote transparency, and support constructive dialogue. Coordinates community outreach, education, and engagement related to public safety accountability processes, complaint systems, public reporting, and community trust. Reviews national best practices, legislative developments, accountability models, and emerging trends in civilian oversight, constitutional policing, procedural justice, and public safety accountability. Supervises assigned staff, including hiring, training, coaching, performance