Manager, Global Safety & Emergency Preparedness

Job Description Who We Are Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. The Role CAA's Global Safety & Security team is seeking a qualified Manager, Global Safety & Emergency Preparedness to lead the development, implementation, and continuous improvement of the company's global safety, emergency preparedness, and business continuity programs. This role is responsible for protecting employees, visitors, and business operations through proactive risk management, emergency planning, crisis preparedness, and regulatory compliance initiatives across CAA's global footprint. The Manager, Global Safety & Emergency Preparedness serves as the program lead for enterprise-wide health, safety, and emergency preparedness initiatives, accountable for developing standards, conducting risk assessments, managing emergency response programs, and supporting business continuity and crisis management efforts. This role combines strategic program management, operational readiness, stakeholder engagement, training, and incident response coordination in a fast-paced global environment. The ideal candidate is collaborative, detail-oriented, and experienced in building scalable safety and emergency preparedness programs across diverse business operations and geographic regions. Responsibilities Develop, implement, and maintain CAA's global safety, emergency preparedness, and business continuity programs across corporate offices and operational locations Establish and maintain enterprise safety standards, procedures, and guidance documents aligned with applicable regulations, industry best practices, and organizational objectives Conduct facility and operational risk assessments to identify safety hazards, operational vulnerabilities, and business continuity risks Develop and maintain emergency response plans, evacuation procedures, shelter-in-place protocols, crisis management procedures, and continuity strategies for global locations Lead the development and maintenance of Incident Response Guides (IRGs), emergency action plans, and emergency preparedness resources for employees and leadership Coordinate and facilitate emergency preparedness exercises, tabletop exercises, drills, and after-action reviews to validate readiness and identify improvement opportunities Manage workplace safety programs, including injury prevention initiatives, hazard identification processes, corrective action tracking, and safety awareness campaigns Support compliance with applicable occupational health and safety regulations and standards, including OSHA requirements and international equivalents where applicable Partner with Facilities, Human Resources, Legal, Information Security, and business stakeholders to ensure alignment of safety, emergency management, and continuity initiatives Develop and deliver safety and emergency preparedness training programs for employees, managers, crisis management teams, and designated emergency response personnel Coordinate emergency response activities during incidents impacting personnel, facilities, or business operations, providing guidance and support to leadership and stakeholders Serve as a member of the Incident Assessment Team (IAT), Workplace Violence Intervention Team (WVIT) Manage the company's emergency notification and crisis communications preparedness processes in coordination with internal stakeholders Partner with the Global Security Operations Center (GSOC) to support incident monitoring, emergency response coordination, employee accountability efforts, and situational awareness Conduct post-incident reviews and after-action assessments, identifying lessons learned and tracking corrective actions through completion Maintain emergency supplies, preparedness resources, emergency equipment inventories, and related program documentation Monitor emerging risks, regulatory changes, industry trends, and global events that may impact employee safety or business operations Support global travel risk management initiatives and provide guidance related to employee safety during travel disruptions and emergencies Manage relationships with external vendors, consultants, emergency management partners, and business continuity service providers Prepare and manage program budgets, project plans, and strategic initiatives related to safety and emergency preparedness Develop executive-level reporting and metrics related to safety performance, preparedness activities, exercise outcomes, incident trends, and program effectiveness Support office openings, relocations, and major operational projects by providing