Manager, Engineering - Tooling

Description Sprout Social is looking for an Engineering Manager to lead our Tooling team. Why join Sprout’s Engineering team? At Sprout, we believe great engineering organizations are built on exceptional developer experience. Our Tooling team creates the platforms, automation, and workflows that enable hundreds of engineers to build, test, deploy, and operate software safely and efficiently. As the Engineering Manager for Tooling, you’ll lead a team responsible for improving developer productivity across the company. From modern Continuous Delivery and CI/CD platforms to AI-powered developer workflows, engineering observability, release automation, and internal developer tooling, your team’s work directly impacts every engineer at Sprout. Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity. You’ll partner closely with engineering leaders across Infrastructure and Product Engineering to reduce friction, improve reliability, and enable teams to ship software faster with confidence. What you’ll do Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity. Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout. Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows. Lead modernization efforts across our CI/CD ecosystem. Partner with Infrastructure and Security teams to build secure-by-default engineering workflows. Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence. Foster engineering best practices around automation, reliability, testing, and operational maturity. Help teams improve software delivery performance using DORA metrics and engineering health indicators. Enable adoption of AI-assisted engineering workflows and autonomous development tooling. Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity. Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals. Build an inclusive, collaborative engineering culture focused on continuous improvement. Areas owned by the Tooling team Examples of platforms and technologies owned or supported include: Continuous Delivery platform GitHub Actions Jenkins modernization Deployment automation Build and release pipelines Internal developer tooling Engineering AI platforms and autonomous agents Datadog developer integrations PagerDuty engineering integrations Package management and artifact repositories Source control automation Engineering productivity metrics Observability What you’ll bring We’re looking for a collaborative engineering leader who enjoys solving large scale engineering productivity challenges. Minimum qualifications 3-5+ years managing software engineering teams 7+ years building and operating production software systems Experience leading cross-functional technical initiatives across multiple engineering organizations Experience designing and operating CI/CD systems and modern software delivery pipelines Experience with cloud-native platforms such as Kubernetes and AWS Experience improving engineering productivity through automation Preferred qualifications Experience with GitHub Actions or similar CI/CD platforms Experience leading Developer Experience or Platform Engineering teams Experience with deployment orchestration and release automation Experience with Infrastructure-as-Code and platform automation Experience implementing software delivery metrics such as DORA Experience evaluating or implementing AI assisted software development workflows Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry Experience supporting internal engineering platforms used across large engineering organizations How you’ll grow Within 1 month Complete Sprout’s onboarding program. Meet your team, stakeholders, and partner engineering organizations. Learn our software delivery lifecycle, deployment platforms, and developer workflows. Build relationships with Product Engineering, Infrastructure, Security, and Engineering Leadership. Understand current priorities around Continuous Delivery, CI CD modernization, and developer productivity. Within 3 months Begin leading quarterly planning with your team. Develop a roadmap for engineering productivity improvements. Understand key developer pain points and identify opportunities to reduce friction. Partner with Engineering leaders to prioritize platform investments. Contribute to technical planning and architecture discussions for internal developer platforms. Help drive adoption of engineering best practices across multiple product teams. Within 6 months Successfully deliver several meaningful improvements to developer experience and software delivery. Coach engineers through career development, performance feedback, and technical growth. Drive measurable improvements in deployment speed, reliability, and engineering efficiency. Lead cross functional initiatives spanning Infrastructure and Product Engineering. Establish clear operational metrics for Tooling platform health and adoption. Help teams safely adopt new deployment capabilities and engineering workflows. Within 12 months Establish the Tooling team as a trusted engineering platform organization. Deliver measurable improvements in developer productivity and software delivery performance. Build and execute a multi-quarter roadmap aligned with Engineering strategy. Partner with senior engineering leadership on long-term platform inves