Manager, Curation (Onsite)

Manager, Curation (Onsite - 5 days per week) Overview: Curation is the cornerstone of on-platform operations at Weedmaps, responsible for driving data accuracy and maintaining product listings across our platform ecosystem. The Manager of Curation will step into a structured operational framework to maintain execution standards, optimize existing workflows, and maintain a high performing culture. This multi-faceted role focuses on day-to-day data management, cross-functional triage, and coaching a pod-based team of 30+ data entry associates, across multiple locations. Success in this position means driving output within clean, established systems, partnering with cross-functional stakeholders to improve tooling and triage, and closing performance deltas across the team. The impact you'll make: Maintain and utilize established data dashboards (e.g., Sigma, Tableau, operational trackers) to monitor velocity, analyze performance trends, and execute routine management callouts.  Oversee case prioritization and workload distribution based on leadership initiatives and client requests, keeping tracking systems updated and guiding supervisors on execution.  Maintain, audit, and continuously refresh Standard Operating Procedures (SOPs) and documentation to keep team processes clear and current.  Act as the operational liaison to the product team, triaging tooling suggestions, managing data discrepancies, and ensuring new updates actively improve curation efficiency.  Partner with sales and revenue teams to triage daily client requests, performing root-cause analysis to resolve issues swiftly and prevent upstream repeat issues.  Maintain quality standards by continuously auditing workflows and standardizing execution across all intake types. Guide the team through case-by-case catalog nuances using clear judgment while maintaining standardized workflow execution. Directly supervise an established team of exempt supervisor(s) and non-exempt remote and onsite data entry associates organized into geographic pods.  Lead ongoing recruitment, hiring, onboarding, and regular 1:1 performance evaluations.  Provide ongoing coaching and performance visibility to help bottom performers reach team standards while retaining valuable domain knowledge.  Monitor associate capacity and output data to ensure full time utilization and maximize overall team velocity. What you've accomplished: 2+ years of experience leading or supervising operations, catalog management, or technical support teams.  1+ year of workforce management experience (scheduling, coaching, forecasting, and performance tracking).  Demonstrated experience stepping into existing operational environments, maintaining data dashboards (e.g., Sigma, Tableau, advanced spreadsheets), and driving incremental process improvements.  Strong analytical skills with a focus on root-cause analysis, practical problem-solving, and managing nuanced rule sets.  Foundational understanding of basic machine learning principles, automated data workflows, and AI-assisted tooling. Proven cross-functional skills, specifically in triaging sales support requests and communicating operational needs to product/engineering teams.  Experience writing, updating, and enforcing standardized operating procedures (SOPs).  BA Degree or equivalent experience Strong planning, analytical and organizational skills Bonus points:  Previous cannabis industry experience Salesforce experience The base pay range for this position is $72,100 - $90,773 per year, and a competitive bonus  2026 US Benefits for Full Time, Regular Employees: Physical Health (Medical, Dental & Vision) 100% employer-paid premium for employees Up to 80% coverage for dependents Company HSA contribution with the High Deductible Health Plan 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution) Basic Life, Voluntary Life and AD&D Insurance options Supplemental, voluntary benefits Student Loan Repayment/529 Education Savings with a monthly company contribution FSA (Medical, Dependent, Transit and Parking) Voluntary Life and AD&D Insurance Critical Illness Insurance Accident Insurance Short- and Long-term Disability Insurance Pet Insurance Identity theft protection Legal access to a network of attorneys PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown) Paid parental leave Why Work at Weedmaps? Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it.  You too can have a hand in shaping the industry’s future; ready to roll with us?  See how we’ve grown—our journey, leadership team, and what’s next at Weedmaps.com/corporate   About Weedmaps: Founded in 2008, we’ve grown from a small startup to a global leader in the cannabis industry.  Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide.  “Freedom to choose. Freedom to access. Freedom to enjoy.” Notice to prospective Weedmaps job applicants: Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: Our recruiters will always communicate with candidates through an @ weedmaps.com email address. CORRECT: [email protected] INCORRECT: [email protected] Our recruiters will NEVER ask for or attempt