Maintenance Associate

Together | A Future Without Limits KIPP New Orleans Schools (KNOS) is a non-profit network of 12 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni.  While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond. At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city’s students, so we need passionate teammates to join us to make their impact at KIPP. Where will YOU take us?  Click  here  to learn more about teaching and working at KIPP! Under the direct supervision of the Facilities Maintenance Supervisor and guidance of School Operations Leaders of each school, the Maintenance Associate performs detail oriented, skilled maintenance and repair work on KNOS buildings, grounds and equipment. KNOS Facilities Maintenance Associate requires a basic working knowledge of the building trades related to facilities maintenance and repair. This position is associated with the general upkeep and maintenance of KNOS facilities and grounds. The Maintenance Associate position requires a working knowledge of a variety of building trades including HVAC, carpentry and electrical maintenance as they relate to the upgrade, maintenance and repair of KNOS facilities. This position requires an individual who embraces and embodies the mission and values of KIPP New Orleans Schools with a relentless mindset. The Maintenance Associate plays a crucial role in ensuring the safe and optimal functioning of our school facilities, creating a conducive environment for teaching and learning reflecting the high level of excellence at the core of our mission. The responsibilities and essential functions of the role include: Facility Maintenance (80%): Complete daily full facility walkthroughs to proactively address visible facility maintenance issues before receiving a repair request/ticket Perform routine maintenance tasks, including but not limited to HVAC, plumbing, electrical, painting, and general repairs Respond promptly to maintenance tickets/requests and address issues efficiently  Prioritize facility tickets so that 90% of tickets are responded to within 12 hours, 80% are resolved within 40 hours, and 95% are resolved within 5 days.  Conduct regular inspections/weekly walkthroughs of facilities to identify and report maintenance needs Complete 100% of NolaPS inspection items by stated deadline Complete quarterly internal roof inspections Assist in the setup and breakdown of school events, meetings, and activities, ensuring that spaces are well-prepared and clean Maintain accurate records of maintenance activities, including work orders, inventory, and equipment inspections Assemble furniture as requested/needed Purchase materials for repairs with the approval of the Maintenance Supervisor Coordinate with the Maintenance Supervisor, School Operations Leader, and other team members to ensure efficient completion of tasks Coordinate with external vendors and contractors as needed for specialized repairs and services Communicate effectively with school staff to understand and address specific maintenance needs Custodial and Grounds Support (10%): Complete daily facility walkthrough to identify any gaps in custodial service and communicate gaps to supervisor to ensure 80%+ of staff agree that building is safe, clean, and well-maintained Assist with custodial duties such as cleaning classrooms, common areas, and restrooms as needed/requested by supervisor. Complete daily outdoor sweep to ensure all grounds are well-maintained including fields, sidewalks, and parking lots  Perform seasonal tasks to support overall ground maintenance and cleanliness Equipment and Tool Management (5%): Properly use and maintain tools and equipment for maintenance tasks Report any faulty equipment and coordinate with the supervisor for repairs or replacements  Support servicing school passenger vans quarterly Assist in the delivery of supplies from the SSC and/or between campuses Safety Compliance (5%): Secure buildings ahead of forecasted storm and complete pre-storm checklist Complete post-storm checklist Adhere to safety protocols and guidelines to create a secure environment for all stakeholders  Report safety hazards and take corrective actions as needed  Complete fire watch logs if needed The following are required for the role: Education & Credentials: High school diploma or equivalent. Experience: 2–4+ years general building maintenance or a primary trade (HVAC, electrical, plumbing, carpentry, painting) Knowledge: Basic building systems, hand/power tool safety, LOTO awareness, ladder/fall safety, PPE. Technical Skills & Tools: Email/Sheets for communication and inventory/parts logs. Ability to work flexible schedule The following are strongly preferred for the role: Experience working around children/public settings (schools, libraries, healthcare) Work order triage, classroom safety, and custodial/repair interfaces and/or ticketing systems Basic BMS familiarity (acknowledge alarms, adjust schedules with guidance) Use of CMMS mobile app (receive/close WOs, attach photos, time entry). Willingness to cross-train across trades; bilingual helpful. EPA 608 Type I (small appliances) or Type II; aerial-lift/forklift card; manufacturer trainings (door hardware, VCT, finishes). Work Environment and Physical Demands The phys