Legal Technology Analyst II - Information Technology Team - City Attorney's Office (1052)

Appointment Type: Permanent Exempt (PEX)  position; individuals who are appointed to Exempt Positions are appointed at the pleasure of their appointing officer and are considered to be "at-will." Category 18 : Special project-based position limited to no more than 3 years in duration. This position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head. Application Opening : August 17, 2026 Application Deadline : Continuous, earliest close 5:00 p.m. Friday, August 28, 2026 Compensation Range:  $115,830-$145,704 Recruitment ID : RTF0166221-01021123 The San Francisco City Attorney’s Office is looking for an experienced, qualified, and motivated professional to join its Information Technology (IT) Team as a Legal Technology Analyst II. About the Office The San Francisco City Attorney’s Office is an innovative, nationally recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents.  With nearly 350 talented and dedicated employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments.  Our work empowers City leaders with effective, responsive, and creative legal solutions and representation so they can deliver critical public services, and our affirmative advocacy enhances the lives and wellbeing of San Francisco’s residents and visitors. The Office recognizes that diversity in the backgrounds, identities, and experiences of our employees enriches our workplace and enhances our work.  We aspire to recruit, employ, retain, and promote talented individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, and age, and candidates with disabilities.  We have a clear vision: to be the place where a diverse mix of people want to come and stay, grow professionally, and find purpose and engagement, and where all employees feel welcomed and respected, and valued for their work and contributions to the Office and the City.  The Office offers a hybrid work schedule for eligible employees. To learn more about the City Attorney's Office, please visit  our website . About the Information Technology Team The team is a collaborative and dynamic group of 13 employees, including an IT Director, two Systems Engineers, four IT Operations Support Administrators, one Application Support/Training employee, a Database Manager, a Business Application Administrator, a Microsoft 365 Administrator, a Law Librarian, and a Legal Technology Analyst II. The team provides its customers with a comprehensive package of applications including litigation support and digital forensic tools essential to delivering efficient and timely legal services to the City and County of San Francisco; conducts ongoing research of hardware and software developments; identifies technologies and knowledge resources appropriate for existing and anticipated office needs; effectively integrates equipment and software into the daily workflow; and facilitates productivity and customer satisfaction through effective customizations and timely support. About the Legal Technology Analyst II Position The Office seeks a Legal Technology Analyst II to support the modernization, maintenance, and reliability of its IT systems. A primary responsibility of this role will be to assess current and alternative technology solutions used in legal and litigation workflows, determine the tools that best meet the Office’s needs, and implement and support them in a way that improves efficiency, quality of work product, and outcomes. The ideal candidate has a broad understanding of technologies used in the legal industry, experience supporting them in a high‑demand environment, and familiarity with IT governance and service‑management principles. This role requires the ability to translate technical concepts into clear guidance for internal customers at all levels of the Office. Additional Position Information and Responsibilities In addition to the responsibilities outlined above, the ideal candidate will: Implement management’s technology initiatives by deploying new tools, enhancements, and solutions. Collaborate closely with stakeholders to understand their technical challenges and operational needs to guide them toward effective solutions. Evaluate the current technical environment and identify opportunities to improve processes and technologies. Develop comprehensive user and technical requirements. Conduct training sessions and support end‑user adoption of new tools and optimized workflows. Develop usage guidelines, best‑practice recommendations, user documentation, training materials, and other supporting resources. Improve system efficiency through innovative problem‑solving and solution design. This position requires excellent communication skills and the ability to collaborate effectively with colleagues at all levels of the Office, including the Executive Team, as well as with City partners and external vendors. A strong customer‑service mindset—focused on responsiveness, problem solving, and professionalism—is essential. The successful candidate must be a disciplined self-starter as well as a positive team player and have the ability to execute tasks with efficiency and quality while possessing a desire to learn. As part of a rotating schedule shared among IT team members, the selected candidate will provide 24‑hour on‑call support to ensure rapid response and recovery in the event of software or hardware issues affecting mission‑critical systems and networks. The successful candidate will be placed at a salary step based on years of experience and additional relevant degrees, certifications, credentials, or skills. The succes