Lead, Computer System Validation - T&DQ
Johnson & Johnson · Raritan, New Jersey, United States of America
📍 Raritan, New Jersey, United States of Americavia workdayFirst listed here 2026-09-28
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Quality
Job Sub Function:
Customer/Commercial Quality
Job Category:
Professional
All Job Posting Locations:
Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America
Job Description:
Technology & Digital Quality (T&DQ) is a comprehensive organization within J&J that focuses on ensuring the highest standards of quality & compliance. It encompasses a Quality Operations division that handles Computer System Validation (CSV), QMS Management, and Commercial Quality Shared Services, including specialized support for Transportation Operations and Temperature Control. Additionally, it includes a Transformation Office dedicated to steering strategic imperatives and enhancing the Quality & Compliance organization's strategy through initiatives like Data Strategy, Automated Product Release, and Digitalization of Quality Management Systems. The group further comprises a Data & Digital Strategy function tasked with developing and executing a holistic digital and data strategy to improve quality and compliance, covering areas such as Data Foundations, AI/ML & IoT technologies, Quality & Compliance Innovation, and Digital Assets validation. To facilitate the deployment of these strategic initiatives, the group employs two Deployment Offices for the MedTech and MedTech segments and maintains a global presence through three regional leaders managing operations in Asia Pacific (ASPAC), Europe, Middle East, Africa (EMEA), and the Americas.
Within Technology & Digital Quality, the IM Deployment office drives targeted strategic transformation and quality operations (CSV) initiatives aligned with the Innovative Medicine (IM) segment strategic priorities.
The Lead, Complaints / Adverse Events is responsible for guiding and managing the team throughout the building and execution of quality into enterprise wide systems, tools, services and infrastructure through the end-to-end lifecycle (design, develop, implement, maintain, retire).
Ensure that all J&J quality standards and global regulatory requirements are met
Ensure building and execution activities involve early quality involvement in design and development, integrating quality into work products, implementing controls within applications/solutions, and leveraging automation when feasible
Own the quality approach for systems and hold teams accountable for delivering an end-to-end support model
Provide technical and procedural expertise/guidance to project teams, aligning with internal and external stakeholders
Plan, allocate tasks and resources, execute, coordinate, and maintain validation activities for GxP systems/applications
Support internal audits and Health Authority regulatory inspections
Approve SDLC validation documentation deliverables, including release of system implementations/changes for production
Attend project team meetings, offering T&DQ quality and compliance guidance and support
Collaborate with globally diverse teams in an inclusive environment
Promote an environment fostering the company’s credo and the value of a diverse workforce
Serve as a trusted partner across the Technology & Digital Quality organization, fostering strong collaboration skills at the project team level, internally and externally
Major Duties /Approximate Percentage of Time
Tasks/Duties/Responsibilities
70% - Building and Execution of Quality into Infrastructure
Ensures/promotes early involvement of T&DQ in the design and development of applications and infrastructure to ensure automated and preventive controls are built in
Owns and manages the end-to-end quality process and strategies for building and execution of applications and supporting infrastructure
Ensures that all Quality Operations related projects go through the Intake process
Provides strategic direction and operational support to the individual project teams
Contributes to the creation of strategies for the qualification and validation of new and emerging technologies
Provides compliance guidance and support to the project teams to ensure successful delivery of the project end-to-end
Ensures a high degree of inspection readiness in support of health authority inspections, audits (internal and external) and periodic review of applications and infrastructure in scope of the T&DQ portfolio
Participates in audits, approves audit non-conformity action plans, and approves closure of internal audit findings
Assists with incident management/CAPA and NC for the systems supported
Manages the execution of technology quality tasks according to the project plan, goals and timelines
Supports the allocation of resources by accurately communicating availability
Responsible for managing resources (both internal and external) and ensuring availability for ongoing and upcoming initiatives/projects
Reviews and approves validation deliverables, such as but not limited to Compliance Plans, User Requirements/User Stories, System Tests, User Acceptance Tests, Traceability Matrices, and Compliance Reports including final release and approval for production use
Proactively monitors s
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